Dedicated and accomplished master's graduate in Media and Communication with a proven track record in customer account management, sales, and client relations. Proficient in handling end-to-end account operations, developing customer satisfaction strategies, and driving sales growth. Skilled at thriving in fast-paced environments, fostering cross-functional collaboration, and ensuring compliance with regulatory standards.
Problem Resolution, Research & Data Analysis, Team Building & Leadership
Customer Satisfaction, Relationship Management, Interpersonal Communication
Regulatory Compliance, Sales Planning, Data Analysis & Visualisation
Ticketing Systems, Amazon Connect, Salesforce, ZenDesk, Power BI, CRM
Marine-Tracking System, SAP, Microsoft PowerPoint, Microsoft Word, Outlook, Microsoft Excel