MS Office
Monika Smetková
Export Manager Junior
Uherské Hradiště
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals, but at the same time independent.
Overview
7
7
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
Export Manager Junior
Mmcité A.s.
06.2023 - Current
- Ensuring coordination of activities related to processing orders from foreign distributors
- Processing of price offers, inputting orders into production, checking timely delivery, managing export documents
- Coordination with shipping and transport companies on behalf of clients
- Daily communication with distributors from various countries, handling claims
- Negotiation of favorable contract terms to maximize profit margins while maintaining high-quality standards
- Enhancing customer satisfaction by providing exceptional support and resolving issues promptly.
Assistant Export Manager
Mmcité A.s.
08.2021 - 06.2023
- Managed complex export projects, ensuring on-time delivery and compliance with international regulations
- Provided exceptional customer service support during every stage of export process, from initial inquiries through post-delivery follow-up communications
- Designed export strategies to meet project delivery requirements
- Organized yearly trainings for distributors
- Administrative support of export team
Translation Coordinator
Edline
08.2020 - 08.2021
- Handled incoming requests for translation projects - choosing relevant translators, ensuring timely delivery of the finished translations
- Made price calculations for translation projects
- Reviewed final work to spot and correct errors in punctuation, grammar and translation
- Managed a diverse team of translators, ensuring consistent communication and adherence to project deadlines
Quality Assurance Engineer
Moravia IT
07.2017 - 05.2020
- Worked closely with different departments to develop innovative solutions to functionality issues
- Checked quality of language localization projects, correct implementation of translation, functionality of final result (mainly mobile apps - customers such as Facebook, Google,...)
- Assessed software bugs and compiled findings along with suggested resolutions for development team members
- Established effective communication channels between QA, development, and project management teams to foster collaborative working environment focused on delivering high-quality products
Education
Master's - English Language And Literature
Masaryk University
Brno 04.2001 - 05.2020
Skills
Accomplishments
- Intern at the Czech Embassy in Washington, D.C. (March-June 2017)
Software
SAP
Timeline
Export Manager Junior
Mmcité A.s.
06.2023 - Current
Assistant Export Manager
Mmcité A.s.
08.2021 - 06.2023
Translation Coordinator
Edline
08.2020 - 08.2021
Quality Assurance Engineer
Moravia IT
07.2017 - 05.2020
Master's - English Language And Literature
Masaryk University
04.2001 - 05.2020
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