Monika Dobrovolná
Holešov
Summary
Export department Assistant supporting sales teams and enhancing customer relations. Known for reliability and ability to adapt to changing needs, contributing to team success and achieving results. For further reference please turn to Ing. Jiri Michal, Pilana Metal s.r.o.
Overview
10
10
years of professional experience
Work History
Export Department Sales Assistant
Pilana Metal S.R.O.
04.2015 - 09.2025
- Handled customer inquiries, orders and claims professionally, while maintaining a high level of customer service.
- Custom clearance and other necessary documents for export (EUR 1, ATR, Certificate of Origin, T2L)
- Communication with production department regarding customized production
- Communication with logistic companies - price inquiries, ordering transport via road, sea and air including FCL (DB Schenker, Maersk)
- International Industrial Fairs (Brno, Stuttgart) - preparation of stall and communication with visitors during fair
Education
Master of Arts - Cultural History
University of Pardubice
Pardubice09-2013
Skills
- Helios - Asseco Solution
- MS Office
- English - active speaker
- German - passive
- Driving license - group B
Timeline
Export Department Sales Assistant
Pilana Metal S.R.O.
04.2015 - 09.2025
Master of Arts - Cultural History
University of Pardubice
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