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Momo Amadu Alhassan
Global Business Development Manager
Prague,Hlavni mesto
Summary
Goal-oriented manager with distinguished experience in Igaming software industry and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
36
36
years of post-secondary education
4
4
Certificate
5
5
Languages
Work History
Global Business Development Manager
Mancala Gaming
9 2022 - Current
- Analyzing and developing strategies to improve business performance worldwide through data analysis and research
- Head of Mancala's operations for the continent of Africa
- Ensuring Mancala becomes a household name in the igaming industry in Africa
- Negotiating deals and managing all accounts
- Initiate and drive discussions with global business leaders and partners to identify enterprise business needs solutions
- Evaluate the economic and strategic cost-benefit of partnerships.
Lead Consultant-Ad Hoc
Global Consult Agro (GCA)-Ad-hoc
06.2022 - Current
- Supervise remotely all ongoing agriculture projects and design templates for monitoring and evaluation.
- Streamline internal processes for better input allocation.
- Negotiate contracts with vendors to ensure value for money
- Train and on board new staff, assign job description
- Lead all projects related to Sustainable Rural Development
- Update logical frameworks and ensure they conforms to purpose.
Co-founder and Director of Operations
BISSABET
Remote
Dec.2019 - Nov.2022
- Responsible for the creation of the Bissabet platform and gamification
- Supervise API integration and content negotiation
- Recruitment and training of operational staff
- Certification and compliance (Ghana and other African countries)
- Content acquisition
- Lead the api integration team
Sales Manager at Endorphina- for the continent of Africa
Endorphina
04.2022 - 07.2022
- Closed deals and negotiate GGR/NGR for new partnerships.
- Head all Api integrations and liaise with account managers to promotions and campaigns
- Negotiate for positioning with operators using the discount strategy
- Ensure gamification tools are working efficiently
Credit Collection Analyst
MONSTER WORLDWIDE LIMITED
10.2019 - 04.2022
- Managing a portfolio of North American customers' accounts
- Supporting the collection efforts/calls for accounts receivable portfolio
- Regular contact with Sales & Customer Service to resolve client issues/maintain relationships while minimizing risk
- Ensuring correspondence, payment arrangements, pre-legal action and credit policy are all actioned in accordance with documented procedures
- Undertaking adhoc projects and assignments within the SSC finance team
- Reviewing accounts and escalating for 3rd party debt collection process
- Advising customers about payment plans and negotiating credit holds.
Head of PRC Operations -igaming B2C
Tabella s.r.o.
04.2017 - 10.2019
- Support continuous improvement of services in quality and effectiveness with close collaboration to various processing units
- Customer relationship management
- Effective usage of KYC & AML tools for financial crime prevention
- Support the measurement and delivery of service levels and KPIs
- Provide support in compliance relevant aspects: reporting, investigation of specific cases, analysis of customers's account
- Good knowledge of the Dougflow and International payment systems
- Detecting credit card fraud base on iovation's fraud prevention analysis
- Comprehensive use of risk management Analysis
- Processing of Visa/Master and america express onto the PRC system.
Senior Consultant (Ad-hoc)
Agro Data Resources Groupe
08.2016 - 03.2017
- Research development and policy implementation for the public sector (Ghana)
- Play a key role in policy development
- Lead bilateral policy delivery in the area of agriculture, producing consistent, high-quality intelligence and timely reporting
- Understanding political landscape and identify big picture developments which may affect agriculture priorities
- Identify and manage agri-food issues that may impact trade
- Device effective system for monitoring and managing small-holder farmers across the country.
Agricultural Market Research Analyst
Kline & Company
09.2013 - 06.2016
- Undertaking market research study on biological seed treatment & water management
- Studying of biological plant health products for soy, corn, and cereals
- Undertaking a research to help improve soil and water management which will enable increase in yield per hectare.
Senior Project Coordinator
unipower international
12.2012 - 09.2013
- Excellent telephone and desk research skills
- Determination to meet production deadlines and deliver results
- International business acumen and commercial awareness
- Exceptional interpersonal and client-facing skills
- Excellent capability to create professional team to execute projects within deadline.
Customer Care Specialist (IT Support)
Glogster a.s
09.2011 - 12.2012
- Assist customers in their decision making process
- Achieved consistently high quality assurance scores by adhering to company policies and procedures when interacting with customers.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Verified accuracy of customer account information and updated when necessary.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Communications Specialist
Akko Projekt S.r.o (Czech Airlines)
08.2008 - 10.2010
- Responsible for contacting Czech airlines customers offering bonus programs including the frequent flyer program
- Script writing for customer contact
- Providing full support to our customers - world-known airlines (KLM, Air France)
- Phone and email communication with passengers in the area of luggage claims, compensations and air ticket reservations
- Suggesting optimal solutions in accordance with internal procedures
- Working with special airline applications.
Communications Specialist
ICON Communication s.r.o
06.2007 - 09.2008
- My job was to call potential customers in the UK to offer them re-mortgaging packages
- I spoke with an average of 300 customers daily, concerning their mortgages
- My duties at ICON demand courteous service to customers that may not be receptive to telephone sales calls
- The product campaigns are challenging yet I consistently make my weekly average sales quotas.
Finance and Operations Officer
Wastecare Associates Ltd. (Ghana)
10.2003 - 09.2006
- In charge of managing the books of accounts for the Company and preparing pay-roll accounting for the company
- Handling operations at our Projects site throughout Ghana
- Verification, reposting and approval of consulting activities
- Invoicing, issuing cancellations and credit notes
- Processing invoices and timesheets from suppliers
- Conduct bank reconciliation incl
- Account clearing
- Project Bidding.
Sales Representative
Metropolitan Insurance company Ltd (Ghana)
08.2001 - 06.2003
- Soliciting for insurance deals for the company, also advising clients on insurance policies, various insurance packages, and investment schemes.
Education
Doctor of Philosophy (PhD) - Sustainable Rural Development and Development Economics
Czech University of Life Sciences Prague
Prague 6 01.2013 - 05.2017
Practical General Equilibrium Modeling with GAMS(Diploma) - General Equilibrium Modeling Using GAMS
EcoMod Global Modeling Network
01.2014 - 04.2014
MSc - International Economics Development(Agricultural Economics)
Czech University of Life Sciences Prague
01.2010 - 04.2012
BSc - Economics and Managements
University Hradec Kralove
01.2007 - 04.2010
Diploma - Accounting
Koforidua Polytechnic
Koforidua-Ghana 09.1998 - Current
Skills
Negotiate and closed deals
New Market Entry (license and certification)
Customer Service
Business development and planning
Customer Satisfaction
Sales Presentations
Relationship building and management
Decision-Making
Customer Acquisition
Contract Review
Market Research
CRM Platforms
Goals and performance
Certification
Msc International Development/Agricultural Economics
Software
Gym, Football, Boxing, watching documentaries etc
Weight lifting, visiting the gym a couple of time a week depending on my availability.
Football- follows football religiously and have favorite teams across the globe
Boxing- I love it as a sports and still want to participate in it
Watching documentaries- animal kingdom documentaries is my favorite plus any other real story.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Consultant-Ad Hoc
Global Consult Agro (GCA)-Ad-hoc
06.2022 - Current
Sales Manager at Endorphina- for the continent of Africa
Endorphina
04.2022 - 07.2022
Co-founder and Director of Operations
BISSABET
Dec.2019 - Nov.2022
Credit Collection Analyst
MONSTER WORLDWIDE LIMITED
10.2019 - 04.2022
Head of PRC Operations -igaming B2C
Tabella s.r.o.
04.2017 - 10.2019
Senior Consultant (Ad-hoc)
Agro Data Resources Groupe
08.2016 - 03.2017
Practical General Equilibrium Modeling with GAMS(Diploma) - General Equilibrium Modeling Using GAMS
EcoMod Global Modeling Network
01.2014 - 04.2014
Agricultural Market Research Analyst
Kline & Company
09.2013 - 06.2016
Doctor of Philosophy (PhD) - Sustainable Rural Development and Development Economics
Czech University of Life Sciences Prague
01.2013 - 05.2017
Senior Project Coordinator
unipower international
12.2012 - 09.2013
Customer Care Specialist (IT Support)
Glogster a.s
09.2011 - 12.2012
MSc - International Economics Development(Agricultural Economics)
Czech University of Life Sciences Prague
01.2010 - 04.2012
Communications Specialist
Akko Projekt S.r.o (Czech Airlines)
08.2008 - 10.2010
Communications Specialist
ICON Communication s.r.o
06.2007 - 09.2008
BSc - Economics and Managements
University Hradec Kralove
01.2007 - 04.2010
Finance and Operations Officer
Wastecare Associates Ltd. (Ghana)
10.2003 - 09.2006
Sales Representative
Metropolitan Insurance company Ltd (Ghana)
08.2001 - 06.2003
Diploma - Accounting
Koforidua Polytechnic
09.1998 - Current
Global Business Development Manager
Mancala Gaming
9 2022 - Current