Summary
Overview
Work History
Education
Skills
Languages
Timeline
Mikoláš Metelec

Mikoláš Metelec

Praha

Summary

Results-oriented professional with extensive experience at McDonald's, specializing in customer service and team training. Demonstrated success in enhancing operational efficiency through effective multitasking and organization. Recognized for fostering teamwork and consistently improving performance standards among crew members.

Overview

4
4
years of professional experience

Work History

Crew Member

PPL
08.2024 - 03.2025
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.

Crew Trainer

McDonald's
07.2021 - 01.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Education

High School Diploma -

SPŠS Betlémská, Praha

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management

Languages

English
Upper intermediate (B2)

Timeline

Crew Member - PPL
08.2024 - 03.2025
Crew Trainer - McDonald's
07.2021 - 01.2024
SPŠS Betlémská - High School Diploma,

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Mikoláš Metelec