Functional and technical 3rd line support on Financial Reporting, Taxes, AR, AP, General Ledger,Banking, Procurement, Support Tools, SQL, System Administration, Audit Requirements
-write functional specifications for new reports
-data analysis
-act as single point of contact (SPOC) with Yardi account managers
-internal trainings for users
-create data fixes for corrupted data
-develop custom solutions to improve internal processes
-make recommendations on best practices
-work with the project managers to identify and define the project scope and constrains, dependencies, risks, assumptions and potential gaps
-identify new functionalities to increase productivity and application scope
-translate conceptual business requirements into functional requirements in a clear manner that is comprehensible to the business users, developers and the project team
-implement / assist with implementation of new modules
-general system maintenance
-perform sanity testing and Upgrades, together with Yardi
-join weekly country meetings
Technology Support Specialist
Wolters Kluwer Cluj-Napoca
06.2020 - 01.2021
Handling RFP requests
-collaborate with different teams
-preparation and execution of Proof of Concepts, Demos, presentations to show the capabilities of the Finance, Risk, Regulatory Reporting, Business Analytics and SaaS solutions
-managing the Presales Virtual Environments and Content Management Systems
-installation of our Finance, Risk, Regulatory reporting and Business Analytics software
-supporting the overall Sales process
External Project Manager - part time
Soanca Imobiliare SRL / Adrian Balcau Studio Cluj-Napoca
01.2018 - 01.2021
Soanca Imobiliare SRL (Jan 2018):
- financial management of construction projects
-coordinate overall planning
-resources planning
-monitoring
-manage and coordinate staff
-onsite visits
-review contracts and make sure all parties follow the terms
-consults with Owner / Construction company manager/ Accountant
Adrian Balcau Studio (Jan 2019):
-coordinate efforts for different exhibitions
-financial management for events / exhibition
-monitoring
-consult with Owner / Accountant
-prepare project for online shop (still in development)
Technical Account Manager
Yardi Cluj-Napoca
01.2015 - 01.2020
Client support on Financial Reporting, Taxes, AR, AP, General Ledger, Banking, Procurement, Support Tools, SQL, System Administration, Audit Requirements
-research, analyze and solve software issues through the use of different tools: MySql, Profiler, ETL imports / exports and other
-provide technical support by creating data fixes for corrupted data
-support software product customization based on client requirements
-perform system and business process reviews and make recommendations on best practices
-QA system testing of new product features and releases
-log and test bugs, create documentation on findings
-perform software upgrades
-assist in the implementation of new modules
-take part in conversion projects and coordinate efforts of colleagues
-mentoring new employees
-hold training courses for colleagues / clients / external consultants
-build strong and positive relationships with clients
-client visits
-update and maintain the internal procedures for Yardi Europe
-client UAT testing, together with the client
-create User manuals
-run meetings and calls
Accounts payable specialist- UK
E.ON Business Services Cluj-Napoca
05.2014 - 01.2015
Support for the former UK Accounts payable team (job relocation to UK for 3 months)
-participate in the transition of processes from UK to Cluj
-support during the stabilization phase
-create the Desktop Procedures and Process Maps for Accounts Payable UK team
-contribute to the improvement of the operating procedures
-train new members
-troubleshoot technical issues and create SAP IT tickets
-process invoices using OCR and SAP
-execute standard checks
-correspond with vendors and maintain updated the vendor files
-perform the tax corrections, according to the UK Accounting specifics
Accounts Payable Clerk - Germany
E.ON Business Services Cluj-Napoca
07.2013 - 07.2014
Process invoices in OCR and SAP
-execute standard checks
-monitor accounts to ensure payments are up to date
-correspond with vendors and respond to inquiries
-maintain vendor files
-contribute to the improvement of the operating procedures
Education
Project Management in IT Course -
Azimut Vision
01.2019 - 04.2019
Accounting Expertise and Audit - undefined
Faculty of Economics and Business Administration, UBB Cluj-Napoca
01.2011 - 04.2013
Master's Degree Financial Management and Audit of EU Structural Funds - undefined
Faculty of Economics and Business Administration, UBB Cluj-Napoca
01.2011 - 04.2013
Master's Degree Accounting and business data processing - undefined
Faculty of Economics and Business Administration, UBB Cluj-Napoca
01.2008 - 04.2011
University graduate Romanian - English Bilingual - undefined