SAP (MM, SO creation, PR management)
Michal Vons
Product Sales Specialist
Ostrava
Summary
Dynamic and results-driven professional with a proven track record at ABB, specializing in order management, licensing, and spare parts administration. Skilled in streamlining processes, enhancing operational efficiency, and ensuring customer satisfaction. Led a successful cost-saving initiative to optimize tracking systems.
Overview
14
14
years of professional experience
Work History
Product Sales Specialist
ABB EUOPC
12.2020 - Current
- Receive and validate Purchase Orders from ABB local business units worldwide, ensuring accuracy in pricing, product specifications, and contractual details.
- Collaborate with LBUs to resolve discrepancies, such as pricing adjustments, missing information, and incorrect PO details.
- Create Sales Orders in SAP and generate software licenses using SOFA (Software Factory).
- Deliver Order Acknowledgment and generated licenses to the relevant LBU and submit invoice requests to the invoicing department.
- Monitor outstanding invoices and follow up with LBUs on overdue payments.
- Coordinate with Trade Compliance and Shipping teams to organize physical deliveries of licenses to China and India, ensuring compliance with regulatory requirements.
- Led a cost-saving initiative that merged three separate Excel trackers (QCS, PPLib, and PM Drives) into a single streamlined tracker, improving process efficiency and transparency.
- Support ABB Ireland's R&D department by processing purchase requisitions for physical parts required for QCS scanners.
- Manage Optimax license requests from the German Licensing Center Team for commercial projects, and from LBUs for developer/demo licenses, utilizing Git Bash software for license generation and authorization.
Aftersales Coordinator
The Big Bath Company
03.2017 - 07.2020
- Handled end-to-end warranty processes, investigating technical issues on site, liaising with suppliers, and ensuring prompt resolution.
- Spare Parts Procurement & Tracking: Coordinated with suppliers to order, track, and manage spare parts inventory, preventing project delays.
- Client & Supplier Communication: Developed strong working relationships with contractors, developers, and suppliers, ensuring seamless issue resolution.
- Technical Support & Problem-Solving: Investigated reported product failures, collected detailed data, and worked closely with sub-contractors and suppliers to identify root causes.
- Spare Parts Availability: Identified high-demand spare parts and ensured consistent stock availability at the warehouse to prevent downtime.
Engineering Administrator
Royal Natinoal Lifeboat Institution (RNLI)
06.2016 - 03.2017
- Order & Service Management: Raised purchase/service orders for the engineering team, ensuring accurate and timely fulfillment of material and service requirements.
- Fuel Card Program Administration: Managed the fuel card program, overseeing usage and ensuring the accurate processing of expenses.
- Meeting Coordination: Organized meetings, video calls, and conferences, ensuring smooth scheduling and logistics for key project discussions.
- Technical Drawing Management: Controlled and printed technical drawings, ensuring that all engineering teams had access to the latest versions.
- Travel & Accommodation Arrangements: Managed logistics for air, hotel, and car rental reservations to support team members’ travel needs for project work.
Food and Beverage Supervisor
Green House Hotel
05.2014 - 06.2016
Customer Service Operator
Equa Bank
02.2011 - 04.2014
Education
Bachelor of Science - Business And Managerial Economics
Vysoká Škola Podnikání A Práva
Ostrava 04.2001 -
Skills
Strong Customer Service Skills
Order & Procurement Management
Administrative & Organizational Skills
Spare Parts & Inventory Management
Software
SharePoint (Excel tracking, project coordination)
SOFA (Software Factory for license generation)
MS Office (Excel, PowerPoint, Publisher, Project coordination)
Timeline
Product Sales Specialist
ABB EUOPC
12.2020 - Current
Aftersales Coordinator
The Big Bath Company
03.2017 - 07.2020
Engineering Administrator
Royal Natinoal Lifeboat Institution (RNLI)
06.2016 - 03.2017
Food and Beverage Supervisor
Green House Hotel
05.2014 - 06.2016
Customer Service Operator
Equa Bank
02.2011 - 04.2014
Bachelor of Science - Business And Managerial Economics
Vysoká Škola Podnikání A Práva
04.2001 -
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