Michaela Hlavíková

• Insurance Supervision: Managing the insurance portfolio, collaborating with providers, optimizing contracts, and ensuring record-keeping of incidents and claims.

• Policy and Procedure Management: Developing and continually improving compliance policies and processes, fostering cross-departmental collaboration for a unified compliance strategy.

• Team Leadership: Driving high-performance through effective leadership and management of the Risk and Compliance team.

• Training and Education: Developing and implementing a compliance training program, delivering targeted training for new hires and ongoing employee engagement.

• Implementation: Leading the successful adoption of ISO standards and Business Process Management (BPM) software. Overseeing the implementation of the complaint handling process (whistleblowing). Leading the successful revision of the access rights management process.

• Risk Assessment and Mitigation: Executing comprehensive risk assessments and audits to identify compliance vulnerabilities, driving actionable remediation, and ensuring alignment with regulatory standards and best practices.

• Collaborating with external ISO certification body, driving annual audits and preparing ISO documentation for optimal compliance.

• Developing comprehensive audit plans and programs, fostering relevant communication across the organization to enhance collaboration.

• Creating detailed internal audit reporting files, establishing a control mechanisms, and producing final audit reports.

• Championing internal control requirements by effectively communicating preventive and corrective actions and audit results to all organizational levels, from junior staff to senior management.

• Proposing and implementing innovative internal procedures to optimize processes, ensuring efficiency and successful integration across branches.

• Leading the implementation of processes in new territories, ensuring seamless integration and compliance with organizational standards.

• Delivering training on the current Integrated Management System (IMS) to users across the organization, promoting a culture of continuous improvement.

• Managing of accounting projects while leading a team of accountants, ensuring a successful project delivery.

• Facilitating seamless cooperation for new client onboarding and partnerships.

• Executing complex accounting transactions with precision.

• Overseeing VAT Return preparation and compliance.

• Collaborating with accountants for accurate annual book closures.

• Engaging clients effectively, utilizing multilingual communication skills.

• Delivering comprehensive reports tailored to client needs.

• Monitoring and implementing changes in accounting legislation for compliance.

• Providing methodological support and guidance to the accounting team.

• Developing and preparing accounting training materials for internal and external stakeholders.

• Delivering precise and timely bookkeeping and transaction processing, enhancing financial accuracy in compliance with Czech and Slovak legislation, utilizing SUN accounting software.

• Overseeing the preparation of statutory accounts for five companies, ensuring adherence to regulatory standards across both regions (Czech, Slovak).

• Conducting monthly reporting and controlling, including debt categorization, revenue management, cost tracking, and anomaly analysis for improved financial insights.

• Executing preparation and processing of tax returns (VAT and CIT), maintaining compliance and timely submissions.

• Facilitating effective communication with financial authorities, auditors, and tax consultants, fostering strong professional relationships.

• Directly managing one staff member and providing methodological leadership to a team of five, promoting operational efficiency.

• Reporting directly to the CFO, contributing to strategic financial decision-making and budgeting.

• Delivering comprehensive support to senior accountants, optimizing reports preparation, and efficiently managing administrative tasks.