Meron Regassa Ashame
Trade Compliance Analyst
Summary
Dedicated and detail-oriented Compliance Analyst with proven expertise in imports and exports. Manages legal, compliant trade without error or loss. Experienced at conducting compliance monitoring for operational processes. Helps company meet timetables and delivery obligations with prompt support or administrative or operational concerns.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Trade Compliance Analyst
DHL Express
Prague
10.2020 - Current
- First Line screening of shipments that passes through the network.
- Using various sanctions regulation and modus operandi of offenders that try to abuse DHL network to breach sanctions or to send fraudulent shipments.
- Perform detailed due diligence screening and secondary reviews using Case Management and other platforms.
- Support automatic and manual data intake processes while ensuring data accuracy and completeness.
- Request and obtain supplementary information from corporate function.
- Respond to all user requests, resolve technical or procedural issues, configure system, trial new procedures in test environment, and support software updates.
- Support innovation and creativity that leads to continual process and service improvements.
- Monitor system entries during all processes and prepare reports and ensure timely screening of matches as per the SLA.
- Review the screening reports and dashboard and ensure data integrity and accuracy.
- Escalating cases that needs further investigation for senior analysts.
Process Executive
INFOSYS
Prague
02.2020 - 06.2020
- Receiving, logging and managing tickets in ServiceNow received via Phone/ Email/Chat/web-forms.
- SLA process Compliance Resource Planning, Business process improvement.
- Problems related to end user devices (computers and Mobile), Network, applications and computer peripherals.
- Prioritize requests and incidents based on impact and urgency by selecting severity level.
- Working on the performance of storage devices, networks, operating system and Networking and Communications.
- Perform hardware and software installations, configurations, and updates as needed and technical issues in a timely manner.
- Ensure that IT Service Portal is updated with the required solution details to facilitate a smooth transition from project mode to operations and maintenance mode.
- Technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via help-desk system, telephone, and remote support tools.
- Escalate and coordinate unresolved tickets with the relevant technical teams located globally.
Project Coordinator
DHL Business Service,
Prague
11.2018 - 12.2018
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated presentations for customers and project members to detail project scope, progress and results.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Provide a report on the progress of various projects within IT services Prague.
- Organize meetings and take meetings minutes, Support preparation of presentations and distribute communication to the team.
- Support a project managers in administrative tasks.
- Analyze the IT Team to proactively look for potential business improvements by evaluating the existing best IT-related practices.
- Controlling implementation.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Education
Master of Science - System Engineering And Informatics
Czech University of Life Science
Prague, Czech Republic 10.2018 - 06.2020
Bachelor of Arts - Economics
Bahir Dar University
Bahir Dar, Ethiopia 10.2006 - 07.2009
Skills
Strategic business planning
Certification
Agile project planning
hobbies
Volunteer work
Reading books
Listening music
Timeline
Trade Compliance Analyst
DHL Express
10.2020 - Current
Process Executive
INFOSYS
02.2020 - 06.2020
Project Coordinator
DHL Business Service,
11.2018 - 12.2018
Master of Science - System Engineering And Informatics
Czech University of Life Science
10.2018 - 06.2020
Bachelor of Arts - Economics
Bahir Dar University
10.2006 - 07.2009
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