Photography
Martin Klimenta
Tour Manager/tour Escort
Summary
Have been actively working in a position of tour manager for 20+ years, managing multiple priorities with a positive attitude. Speak four languages: Russian, English, German and native Czech.Have flexible, active style and inquisitive nature which make me a perfect travel companion who can be called upon to assist with virtually any special request.
Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of Central/Eastern Europe, ex-Soviet Union countries, China, North Korea, Mongolia, Iran, the Balkans, Saudi Arabia with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue.
Overview
28
28
years of professional experience
4
4
Languages
Work History
Tour Manager
MIR Corporation
07.1996 - Current
- Consistently exceeded client expectations by delivering exceptional service, engaging storytelling, and insightful information on each destination visited.
- Built strong relationships with clients, resulting in a significant number of referrals and positive reviews.
- Trained new Tour Managers in company policies, procedures, and best practices to ensure consistently high-quality experiences for all clients.
- Managed complex logistics for international tours, including securing visas, accommodations, transportation, and local guides.
- Maintained detailed records of all aspects of the tours'' planning process to ensure a smooth operation from start to finish.
- Enhanced client satisfaction by personalizing tour itineraries based on specific interests and preferences.
- Located vendors for necessary supplies and equipment and organized on-time deliveries.
- Greeted guests warmly and explained what to expect on travel tours.
- Guided groups of up to 45 people on scheduled tours.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Education
Ph.D. - Community Psychology, Special Education
04.2001 -
Skills
Websites
Interests
Cycling
Music
Hiking
cycling, photography, hiking, music
Have supplied magnitude of travel photos for travel magazines locally in the Czech republic, published numerous travel articles, was interviewed by several local Washington state radio stations on travel experience to less traveled countries of the world, eg. Iran, North Korea. Undertook several long-distance bike trips around Central/Eastern Europe.
Timeline
Charles University - Ph.D., Community Psychology, Special Education
04.2001 -
Tour Manager - MIR Corporation
07.1996 - Current
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