Marketa Simonikova
M-Club Supervisor
Prague 4,10
Summary
Adaptable and enterprising with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Communicative, hard working, responsible and enjoying learning a new things.
Overview
6
6
years of professional experience
4
4
Certifications
3
3
Languages
Work History
M-Club Supervisor
Marriott Hotel International
11.2021 - Current
- Working in Executive lounge for Elite Members.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Take care of purity and easy going work.
- Achieved results by working with staff to meet established targets.
- Led staff training sessions to improve overall performance and customer service skills.
- Being right hand to manager
Steward in a Train
Regiojet
08.2021 - 11.2021
- Worked with customers to understand needs and provide excellent service.
- Worked flexible hours across night, weekend and holiday shifts.
- Food and beverage service.
- Documented kitchen inventory by reviewing stock and counting items.
Au-pair
Culture Care
08.2019 - 08.2021
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with housework such as laundry and cooking.
- Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
- Transported children safely to school, activities and appointments on time.
Waitress
Gastro Krokodyl
09.2018 - 08.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Education
High School Diploma -
Stredni Skola Gastronomicka A Hotelova
Prague, Czechia 04.2001 -
Skills
Teambuilding
Planning and Coordination
Problem-Solving
Supervisory experience
Organizational Skills
Multitasking
Additional Information
Driving license
Certification
Bartender course
Timeline
Essential Skills for supervisors & managers
05-2023
M-Club Supervisor
Marriott Hotel International
11.2021 - Current
Steward in a Train
Regiojet
08.2021 - 11.2021
Simi Institute for Careers & Education
01-2021
Au-pair
Culture Care
08.2019 - 08.2021
Waitress
Gastro Krokodyl
09.2018 - 08.2019
OHC Discover Your World
07-2017
Bartender course
03-2016
High School Diploma -
Stredni Skola Gastronomicka A Hotelova
04.2001 -