Marie Švarcová

Purchasing position within the automotive industry in the logistics department

• Streamlined order processing and fulfillment, increasing customer satisfaction rates
• Collaborated with internal departments to better understand needs and determine purchasing requirements
• Prepared purchase orders using ERP systems, ensuring accurate data entry
• Daily communication with suppliers, managing of 100+ suppliers
• Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly
• Checked items received against items ordered by verifying receipts
• Monitoring of inventory levels
• Coordinated import deliveries
• Addressed complex logistics challenges by collaborating closely with other departments such as sales, finance, manufacturing, quality assurance teams

• Documented human resources records and maintained confidentiality of sensitive personal information
• Maintained office supplies
• Responded to inquiries by answering telephone calls, in-person questions and emails
• Oversaw hiring process and assisted human resources
• Coordinated and set up meetings

• Inspection of over 200 castings daily (casting, cut and size defects) and removal of defects and burrs on castings using hand tools and machines
• Placing checked parts in boxes and preparing them for further inspection
• Loaded, unloaded, and moved material to and from storage and production areas
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

• Responded to customer inquiries with patience and positivity to establish excellent first impression.
• Delivered exceptional service through active listening, clear communication, and professional etiquette on each call handled.
• Assisted customers with scheduling appointments, confirming details, and making necessary adjustments.
• Answered average of 30 calls per day and directed to appropriate departments and personnel.

• Operated and maintained bakery equipment, including ovens
• Produced consistently high-quality baked goods for customers
• Baking of approximately 300 goods daily
• Trained and supervised new employees on bakery operations and procedures
• Increased production efficiency through effective time management and multitasking during busy periods
• Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly