Mansour Shawky Said Harb
Cybersecurity Analyst
Prague
Summary
I have always enjoyed assisting, guiding & enabling people; my main activity so far was in various roles at the IT Service Desk. An IT- enthusiast always looking for new challenges and chances for development. A problem solver and analytical thinker who aims to meet and exceed expectations
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Cybersecurity Analyst
Curium
01.2023 - Current
- Performed regular reviews of user access rights, minimizing the risk posed by insider threats or compromised accounts.
- Analyzed security incidents post-resolution, identifying areas for improvement in both technical controls and incident response processes.
- Reduced risk of cyber attacks by conducting regular vulnerability assessments and penetration testing.
- Enhanced network security by implementing advanced threat detection and prevention systems.
- Handling incoming incidents from various systems such as XDR, EDR, SIEM, etc
- Handling incoming incidents from Microsoft Sentinel
- Participating in vulnerability management.
- Deploying various agents such as Nessus, and TrendMicro
- participating in the monitoring of XDR, EDR, etc.
Junior Security Analyst
Curium Pharma
08.2021 - Current
- Educated staff on cybersecurity awareness through training sessions, fostering a culture of vigilance against potential threats.
- Assisted in the development of information security policies, procedures, and standards to maintain compliance with regulations and industry best practices.
- Improved overall security posture by staying abreast of emerging cyber threats and implementing appropriate countermeasures.
- Managed patch deployment schedules to ensure timely updates of critical systems, reducing exposure to known vulnerabilities.
Subject Matter Expert
DXC Technology/Proservia Manpower
11.2019 - 03.2021
- Applying subject expertise in evaluating business operations and processes
- Identifying areas where technical solutions would improve business performance
- Consulting across business operations, providing mentorship, and contributing specialized knowledge
- Recommending technical solutions and determining software development requirements
- Providing subject expertise and guidance to IT developers during the software development life cycle
- Overseeing the development, testing, and implementation of technical solutions
- Determining whether technical solutions meet defined requirements
- Verifying technical reference information, including user guides, training manuals, and system requirements
- Ensuring accurate representation of expertise prior to the distribution of technical solutions to end-users
- Documenting processes and disseminating information to all relevant stakeholders
Training Specialist
DXC Technology
12.2017 - 10.2019
- Develop training materials by completing thorough research, analyzing educational vendors and assessing the employment needs of departmental managers
- Organize a training curriculum that honors company ethics and conduct, is engaging and allows trainees the maximum opportunity to participate
- Evaluate teaching methods to select the options that will aid in the delivery of concepts without unnecessary distraction, downtime or confusion
- Interview and hire enthusiastic instructors who are capable of learning about the training materials and delivering concepts in a way that is effective and memorable
- Contribute to the instruction and presentation of training courses and assess how effectively different methods and materials are at encouraging interaction and participation
- Create budgets for all costs associated with training, and write detailed reports to justify expenditures for reporting to executive management
- Prepare training locations by ensuring instructors have all of the tools, technical equipment and resources needed to effectively teach a course
- Oversee general administrative duties, such as coordinating enrolment, scheduling class times and locations and sending invitation information to all trainees
IT Services Analyst
CSC Technology
10.2015 - 12.2017
- Responding to queries via chat, email, or phone
- Training other staff members on troubleshooting and diagnosing problems
- Writing, editing, and revising training manuals for new and updated software and hardware
- Providing technical assistance for questions and problems
- Resolving problems with networks and other computer systems
- Diagnosing system errors and other issues
- Following up with customers to ensure full resolution of issues
- Requesting feedback and/or monitoring calls and other methods of correspondence to improve training methods
- Installing or changing software to fix issues
- Remotely accessing hardware or software for clients to make changes and fix problems
Education
Master Degree - Psychiatry
university of Cairo
09.2005 - 07.2010
Master Degree - Social Service
university of Cairo
09.2010 - 07.2012
Skills
Microsoft Office
Google Suite
Active Directory
AWS
Remote Tools
Service Now
Avaya CMS
Citrix
Lotus Notes
Cisco VPN
Office 365
Mainframe
Incident response
Phishing detection
Access control
Endpoint protection
SIEM management
Patch management
User awareness training
Risk management
Information security policies
Security monitoring
Security information systems
Malware analysis
Timeline
Cybersecurity Analyst
Curium
01.2023 - Current
Junior Security Analyst
Curium Pharma
08.2021 - Current
Subject Matter Expert
DXC Technology/Proservia Manpower
11.2019 - 03.2021
Training Specialist
DXC Technology
12.2017 - 10.2019
IT Services Analyst
CSC Technology
10.2015 - 12.2017
Master Degree - Social Service
university of Cairo
09.2010 - 07.2012
Master Degree - Psychiatry
university of Cairo
09.2005 - 07.2010
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