Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Timeline
Generic

Lucie Kosková

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2025
2025
years of professional experience

Work History

Customer Service Representative, Temp. Contract

Notino
10.2024 - 01.2025
  • Resolved customer complaints with empathy, resulting in increased loyalty.
  • Managed high-stress situations effectively, maintaining professional attitude under pressure while resolving multiple disputes at the same time.

Post Delivery Associate

PostNL
2 2024 - 7 2024
  • Managed the accurate delivery of mail and parcels in Netherlands.
  • Enhanced delivery efficiency by optimizing route planning and time management.

Winery Management Intern

Weingut Sepp Moser
07.2022 - 07.2022
  • Learned about the practices of business management and winemaking (from a plant to a bottled wine).

Translator

Freelance
04.2018 - 05.2019
  • Translated documents in English and Czech.

Usher

Kino Svět
10.2015 - 11.2016
  • Attending to customers.
  • Bartending.
  • Ticket Administration.

Education

Viticulture And Oenology Programme -

Mendel University in Brno
06-2022

Business Management And Marketing Course -

Mendel University in Brno
12-2021

Biology Programme -

University of Vienna
05-2020

Skills

  • Multitasking
  • Excellent communication skills
  • Adaptability and flexibility
  • Fast learner
  • Attention to detail
  • Research and observation skills
  • Critical and analytical thinking
  • Outside the box mindset
  • Can work well with PC and AI
  • Ability to simplify complex texts
  • Captioning and transcription
  • Writing

Languages

Czech
Proficient
C2
English
Proficient
C2
German
Advanced
C1
Dutch
Intermediate
B1

Extracurricular Activities

Participated in Workaway volunteer programs in Netherlands and Greece.

Timeline

Customer Service Representative, Temp. Contract

Notino
10.2024 - 01.2025

Winery Management Intern

Weingut Sepp Moser
07.2022 - 07.2022

Translator

Freelance
04.2018 - 05.2019

Usher

Kino Svět
10.2015 - 11.2016

Post Delivery Associate

PostNL
2 2024 - 7 2024

Viticulture And Oenology Programme -

Mendel University in Brno

Business Management And Marketing Course -

Mendel University in Brno

Biology Programme -

University of Vienna
Lucie Kosková