Workday
Lucia Michalicova
HR Professional
Prague
Summary
Experienced HR professional with over 10 years in human resources, specializing in HR operations, HR technologies and strategic HR business partnering in multinational environments. Passionate about leveraging technology, including AI, to optimize HR processes and enhance employee engagement. Fluent in English, Czech, and Slovak, I excel in dynamic, international settings and am dedicated to fostering innovative, inclusive workplaces. Seeking HR Business Partner or Generalist opportunities to drive HR strategy, support organizational growth, and contribute to HR digital transformation.
Overview
14
14
years of professional experience
2
2
Languages
Work History
HR Generalist
Zentiva Group, A.s.
09.2023 - Current
- Served as a trusted advisor to both managers and employees at all levels of the organization.
- Supporting employee life-cycle activities (onboarding coordination, employee data management- promotions, lateral moves, maternity/parental leaves, offboarding/exit process)
- Ensured compliance with labor laws, reducing legal risks through the effective implementation of HR processes and policies.
- Driving operational excellence across various HR functions, ranging from employee data management and employee relations to compliance.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
HR Operations Specialist
Zentiva Group, A.s.
04.2020 - 08.2023
- Maintained accurate personnel records, enabling informed decision-making based on reliable data analysis.
- Streamlined HR operations by implementing efficient processes and procedures.
- Ensured legal compliance in all HR activities, minimizing risk exposure for the organization.
- Managed personnel administration, payroll, and labor law documentation, ensuring full legal compliance.
- Cooperation with payroll provider.
- Supported HR planning cycles, partnered with Workday Applications team for configuration and upgrades.
- Developed comprehensive payroll processes, performed audits, and prepared monthly HR analytics reports.
- Ensured compliance with internal policies and external regulations.
- Managing the agenda related to workplace injuries, including documentation, resolution, and communication with relevant authorities.
- Handled maternity and parental leave processes, ensuring proper documentation, compliance, and support for employees during these periods.
HR Team Leader
Mondelez International
06.2016 - 06.2018
- Maintained strict compliance with employment laws and company policies through diligent oversight and thorough record-keeping practices.
- Drove continuous improvement within the HR department by encouraging innovative thinking among team members and promoting the adoption of best practices.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback for professional growth.
- Lead, coach and manage team members. Provide guidance to the team regarding day-to-day tasks. Analyse and improve team performance and capability.
- Work in ticketing system. Ensure the team delivers service within Service Level Agreements (SLAs).
- Own and manage SAP HR data accuracy and work with the team around continuous improvement.
- Take part in service reviews with stakeholders and drive CI plan for the area.
- Ensure cross center ways of working are effective between teams.
- Work with HRBLs/HRMs/Centres of Excellence (CoEs).
- Monitor and manage controls and compliance.
HR Coordinator
Mondelez International
07.2014 - 06.2016
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Assisted in payroll processing, ensuring accurate compensation for all employees.
- Maintained human resources information system (SAP HR) and kept employee files up to date and accurate.
- Reviewed human resources paperwork for accuracy and completeness.
- Project: Implementation of HR Shared Services Center (validation of processes, roles, legal requirements, etc.)
- Project: CZ Project Manager for project eFiling (digitalization of employee personal files)
HR Specialist
Mondelez International
04.2012 - 06.2014
- Built relationships with vendors to foster quality service delivery.
- Implemented open enrollment system to streamline benefits processes for employees.
- Conducted benefits surveys to gauge employee satisfaction and identify areas for enhancement.
- Keeping employee data updated in HR systems (SAP HR, Nugget).
- Attendance and data for payroll.
- Business travel, company credit cards.
- Health and Safety (HSE Coordinator)
Learning & Development Specialist
Danone
08.2010 - 12.2011
- Designed, planned, and implemented effective Learning and Development programs aligned with organizational goals.
- Oversaw the L&D budget and prepared detailed reports to track progress and optimize resource allocation.
- Oversaw the delivery of leadership programs, competency models, and workshops to enhance management capabilities.
- Coordinated internal feedback processes (360-Degree feedback) to support employee development and performance improvement.
- Managed internal communication channels, including newsletters and intranet updates, to promote engagement and information sharing.
- Organized and executed company-wide events, such as a Christmas party for 500 employees, fostering a positive workplace culture.
Education
Master of Science - Business Administration
University of Economics
Prague 04.2001 -
Skills
HR policies and procedures
Software
SAP HR
Timeline
HR Generalist
Zentiva Group, A.s.
09.2023 - Current
HR Operations Specialist
Zentiva Group, A.s.
04.2020 - 08.2023
HR Team Leader
Mondelez International
06.2016 - 06.2018
HR Coordinator
Mondelez International
07.2014 - 06.2016
HR Specialist
Mondelez International
04.2012 - 06.2014
Learning & Development Specialist
Danone
08.2010 - 12.2011
Master of Science - Business Administration
University of Economics
04.2001 -
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