Lenka Sűssová

As an Administration Junior Specialist at Allegro, I was primarily responsible for managing business trips for employees, including organizing transportation, accommodation, and preparing documentation for accounting in the SAP system, with which I gained basic experience. Since my workplace was physically located at the reception desk, I occasionally stepped in to cover for receptionists as needed, taking care of visitors, handling mail, and ensuring the smooth operation of the reception area. Additionally, I handled various ad hoc tasks and provided daily support for office processes, which required effective coordination and collaboration with other departments.

At Dejvická Drogérie, I provided customer service at the counter and cash register. My responsibilities also included pricing products, labeling them, and arranging them on the sales floor. Additionally, I worked with the Zásielkovna/Packeta system, which was integrated into the store's operations, ensuring its daily functionality and managing parcel handling.

As a camp staff member at a children's day camp, I prepared and implemented programs and activities tailored to the age and interests of the children. I was responsible for creating a safe and stimulating environment that encouraged creativity, teamwork, and learning through play. My role also included supervising the children throughout the day, ensuring their comfort, and addressing unexpected situations with their needs and safety in mind.

I guided children in acquiring new skills through a variety of activities and creative programs that I prepared and conducted on a daily basis. My role also included teaching English lessons during the camp, which were tailored to the children’s age and language proficiency levels. I focused on developing their communication skills in a playful and interactive way.

During my high school studies, I worked as a cashier at Tesco, where I gained valuable experience in sales processes and working with retail systems. My priority was to provide professional and friendly service to customers, focusing on creating a positive customer experience.