Lenka Radičová
Ostrava
Overview
6
6
years of professional experience
Work History
Receptionist
Clarion Congress Hotel Ostrava
02.2024 - 04.2024
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Collaborated with management to improve internal processes and procedures for better workflow optimization.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Online English Tutor
BeBritish
03.2022 - 02.2024
- Promoted a positive online learning environment by fostering respectful and inclusive interactions between students.
- Assisted non-native English speakers in building vocabulary skills relevant to their professional fields or personal interests.
- Increased course completion rates by closely monitoring student progress and offering personalized support.
- Demonstrated flexibility in scheduling sessions according to the availability of students across different time zones.
- Developed customized study plans for each learner based on their individual needs and goals, leading to improved outcomes.
Online English Tutor
Zoomering A.s.
09.2019 - 01.2024
- Prepared students for standardized tests such as TOEFL or IELTS exams by focusing on test-taking strategies alongside content mastery.
- Reviewed and provided feedback on written assignments, helping students develop strong editing and proofreading skills.
- Measured student progress through regular assessments, adjusting instructional strategies as necessary to optimize learning outcomes.
- Strengthened students'' understanding of grammar rules by providing targeted instruction during individual or group sessions.
Band Assistant
Fajtfest
07.2023 - 07.2023
- Enhanced band performance by coordinating rehearsal schedules and managing logistics.
- Contributed to a positive work environment by mediating conflicts between band members when necessary.
- Facilitated smooth rehearsals by setting up equipment, maintaining instruments, and ensuring timely arrivals of all members.
- Ensured smooth transitions during live performances by assisting with stage setup and breakdowns before and after shows.
- Managed stage crew to deliver smooth, successful performances.
Cashier
Hornbach
09.2021 - 01.2022
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Waitress Trainee
La Petite Conversation
09.2018 - 12.2018
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Demonstrated knowledge of food allergies and dietary restrictions, ensuring safe meal options for all customers.
- Adhered strictly to food safety guidelines reducing potential health risks associated improper handling storage.
Education
Master of Arts - English Language And Literature
Masaryk University
Brno, Czechia 04.2001 -
Bachelor of Arts - English Language And Literature
University of Ostrava
Ostrava, Czechia 04.2001 -
High School Diploma -
Střední Odborná Škola Umělecká A Gymnázium S.r.o.
Ostrava, Czechia 04.2001 -
Skills
Scheduling
Technical Support
Data Entry
Bookkeeping
Lesson Planning
Bilingual in English
Writing assessments
Timeline
Receptionist
Clarion Congress Hotel Ostrava
02.2024 - 04.2024
Band Assistant
Fajtfest
07.2023 - 07.2023
Online English Tutor
BeBritish
03.2022 - 02.2024
Cashier
Hornbach
09.2021 - 01.2022
Online English Tutor
Zoomering A.s.
09.2019 - 01.2024
Waitress Trainee
La Petite Conversation
09.2018 - 12.2018
Master of Arts - English Language And Literature
Masaryk University
04.2001 -
Bachelor of Arts - English Language And Literature
University of Ostrava
04.2001 -
High School Diploma -
Střední Odborná Škola Umělecká A Gymnázium S.r.o.
04.2001 -