Lenka Feltlová
Králíky
Summary
Dynamic wellness receptionist with proven expertise at Wellness Hotel Vista, excelling in customer relations and conflict resolution. Skilled in time management and effective communication, I enhanced client satisfaction through attentive service and problem-solving. Committed to creating a welcoming environment while managing appointments and beverage service.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Wellness Receptionist
Wellness Hotel Vista
08.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly assistance.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients.
- Preparing and serving hot and cold bevereges.
Education
High School Diploma -
Hotelová Škola Vincenze Priessnitze A OA Jeseník
Jeseník 09.2022 - Current
Skills
Customer and client relations
Time management
Verbal and written communication
Timeline
Wellness Receptionist
Wellness Hotel Vista
08.2024 - Current
High School Diploma -
Hotelová Škola Vincenze Priessnitze A OA Jeseník
09.2022 - Current
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