Power BI, MS Excel, SQL Server, SSIS, Control-M, Unix Shell Scripting, Splunk, Dynatrace, SoapUI, Jira, SolarWinds, ServiceNow, Informatica, Admin Console, Jira, Confluence
Ladi Kiranmayee
Technology Analyst
Prague
Summary
Dedicated and detail-oriented Technology Analyst with 7 years of experience in data analytics, system optimization, and production support in high-impact environments. Skilled in writing complex SQL queries for data extraction, validation, and transformation, as well as creating intuitive reports using Power BI to support strategic decision-making. Proven track record in solving critical production issues, driving process improvements, and ensuring operational continuity across enterprise systems. Recognized for a proactive mindset, cross-functional collaboration, and mentoring capabilities. Based in Prague and open to contributing to innovative, data-driven teams focused on business growth and efficiency.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Technology Analyst
Infosys
03.2023 - 06.2024
- Mitigated operational disruptions through systematic root-cause diagnostics.
- Saved time and resources by streamlining workflows.
- Developed call-to-action plans to improve IT service effectiveness.
- Delivered tailored advice to meet technical and functional requirements.
- Created communication pathways for technical and non-technical teams.
- Applied agile project management methods to improve productivity and accelerate high-quality product outputs.
- Facilitated education for team members on updated methods.
- Guided stakeholders on significant technological initiatives during all project phases.
- Collaborated with cross-functional teams to develop innovative technology solutions for business challenges.
- Executed enhancements on system capabilities without disrupting day-to-day activities.
Senior Data Analyst
Tata Consultancy Services
12.2021 - 02.2023
- Designed and implemented automated ETL processes to transform raw data into usable formats.
- Established guidelines for database design.
- Crafted optimized SQL scripts for analyzing complex data relationships.
- Developed detailed execution plans to resolve operational issues.
- Created thorough documents reflecting detailed analytical insights.
- Oversaw data entry, processing, and extraction through software applications.
- Supported IT needs through development and modification of databases.
- Extracted significant patterns from large data collections to create comprehensive reports.
- Led the adoption of dashboard visualization tools, delivering actionable insights to stakeholders.
Senior Associate
KFin Technology Pvt. Ltd.
05.2019 - 10.2021
- Guided new team members through comprehensive training.
- Coordinated with various teams to ensure timely delivery of intricate tasks.
- Maintained strong relationships with clients by providing clear communication.
- Managed quality and quantity by detecting recurring issues.
- Led process enhancement initiatives that enabled operations to exceed quality standards based on business needs.
- Identified deficiencies in agent soft skills and process knowledge.
- Managed escalated cases requiring careful and efficient handling due to potential impact on customer satisfaction and brand image.
- Identified key issues leading to order processing interruptions.
- Developed SQL scripts for extracting essential information from databases.
- Established and sustained constructive connections across all organizational units.
Data Analyst
Apex Covantage Pvt. Ltd.
11.2016 - 05.2018
- Developed intricate monthly reports leveraging sophisticated functions in Excel.
- Used statistical methods to analyze data and generate useful business reports.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Utilized data visualization tools to effectively communicate business insights.
- Interpreted data, analyze outcomes utilizing statistical methods and offer ongoing reports
- Optimized statistical processes through development and execution of innovative techniques.
- Handled data acquisition from various sources.
- Identified and evaluated trends in data sets.
- Supervised flow processes, providing final detailed reports to clients.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
Education
Bachelor Of Technology - Computer Science And Engineering
Gandhi Institute of Engineering And Technology
Gunupur, Rayagada, Odisha06.2016
Skills
Agile Methodology
Accomplishments
Improved system uptime by 30% using Splunk and Dynatrace.
Reduced manual effort through automation with Shell scripting and Control-M.
Awarded Best Employee for excellence in incident resolution and system stability.
Mentored 10+ analysts, increasing team productivity by 20%.
Recognized by clients for adapting to their processes and delivering tailored solutions.
Actively contributed to team-building activities, enhancing morale.
Software
Timeline
Technology Analyst
Infosys
03.2023 - 06.2024
Senior Data Analyst
Tata Consultancy Services
12.2021 - 02.2023
Senior Associate
KFin Technology Pvt. Ltd.
05.2019 - 10.2021
Data Analyst
Apex Covantage Pvt. Ltd.
11.2016 - 05.2018
Bachelor Of Technology - Computer Science And Engineering
Gandhi Institute of Engineering And Technology
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