Kristýna Burgerová

• Responsible for the timely outsourcing and efficient external resources management, adhering procurement policy in alignment with Digital Technology strategy and roadmap goals
• Direct contact to external suppliers - I have improved the collaboration and smooth workflow between our internal and vendor systems
• Creating contracts for external consultants in alignment with the Framework Agreements
• Close collaboration with resource managers from Digital Organization, Procurement and Finance Partners across EMEA Region - thanks to close cooperation with procurement at several vendors, a smoother and more efficient administrative process was achieved
• Reporting and Clearing process
• Daily work in SAP, Power Apps, Coupa, Kofax, Microsoft Excel

• Close cooperation with my colleagues from PO&D across Europe area (EMEA region)
• Participation on Kick-off meetings with hiring leaders and recruiter and managing any requests regarding to hiring process
• Responsible for creating job adverts, screening incoming CV´s, coordinating interviews, posting and managing positions in SAP system
• Direct contact to candidates during recruitment process
• Besides of the daily agenda responsible for on-boarding process, training, participating on reporting, improving of the recruitment process
• Part ofthe Leadership Playground project(Learning & Development) and many another HR projects

Working on Škoda Auto Press Events in different positions as Coordinator, Navigator or Location Manager.

I participated on following Press Events:

• Škoda Superb, Vienna, Austria - 28/6 - 8/7/2019
• Škoda Kamiq, Strasbourg, France - 16/8 - 2/9/2019
• Škoda Octavia (covered), Tuscany, Italy - 30/9 - 6/10/2019
• Škoda Octavia Presentation, Prague, Czech republic - 30/11/2019

Responsibility for running the event at particular location. Managing four different teams: shuttle, day and night service, washing team, and single navigators.

Every Press Event works in different way and on different place so I needed to be highly adaptable to be able to provide high quality of service for journalists.

• Delivered outstanding customer service to spa and hotel guests in English
• Managed bookings, invoicing, and payment handling with attention to detail.
• Assisted in promoting wellness packages and managing guest inquiries
• Sales and promotion of additional cosmetic products
• Handled customer inquiries and complaints, providing timely and appropriate solutions
• Transmitted information or documents to customers through email, mailings or facsimile machine.
• Maintained Spa social media, information
• Editing photos from the 'Beer Spa,' and sharing them with clients.

• I was a working student every day, with the responsibility of running an American household
• Assisted children with completing homework and special assignments to improve academic performance
• Led hands-on activities consistent with the child's interests and skills.
• Administered first aid and medication as needed, ensuring child safety and well-being
• Helped children discover enrichment activities to inspire imagination and creativity
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
• Helped children discover enrichment activities to inspire imagination and creativity
• Developed lasting, professional relationships with families by encouraging open communication, and delivering positive feedback
• I got chance to study in 2 American public universities and I improved my English greatly

Hotel Best Western Antlers - Hotel Staff Member

• Held various roles at a hotel - mainly housekeeping, helping during the hotel breakfasts. Occasionally a receptionist

Mexican Restaurant Guadalajara

• Waitress position
• Gained hands-on experience in hospitality and service excellence

• Prepared alcoholic and non-alcoholic beverages according to recipe standards
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships
• Followed safety protocols while handling sharp tools or dangerous chemicals
• Balanced daily registers and generated sales reports for management
• Monitored bar inventory and promptly restocked low items before depletion
• Planned and coordinated special events to boost customer numbers and profits
• Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
• Worked in close collaboration with team members to ensure customers received high-quality service
• Remained calm and poised during busy periods, promoting great customer service to guests

• Delivered prompt and friendly service to customers, actively promoting products
• Managed inventory and maintained cleanliness standards
• Balanced daily transactions on a computerized point-of-sale system
• Directed trash removal and sanitation procedures to keep aisles and register area organized
• Stocked shelves with merchandise when needed
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers
• Learned roles of other departments to provide coverage and keep store operational
• Used suggestive selling techniques to promote add-on sales
• Followed company security procedures for handling large sums of money
• Kept check-out areas clean, organized and well-stocked to maintain attractive store