Klara Neplechova

Preparing documents and planning loads for trucks. Communication with customers, carriers and other branches to arrange loadings, documents and issuance of all necessary certificates.

Providing technical assistance for vehicles. Communication with contractors and providers, customers and foreign offices. Knowledge of the technology required for towing and recovery of cars and trucks.

Tracking shipments and solving lost, miss-directed and switched shipments with foreign branches and local customs.

Communication of the progress to customers.

Daily communication in english.

Putting in new orders, providing information on shipping and internal processes, customs procedures, calculations.

Handling telephone and email communication with customers and resolving difficult situations to ensure satisfaction on both sides.

Greeted customers entering store and responded promptly to customer needs.

Operated cash register for cash with excellent accuracy levels. During colleague's vacation I replaced the baker and prepared sweet pastries.

Company Overview: Festival Písní

Guide for competition choirs. Arranging the leisure programme for free time of the choir. Commented tour of the city and surroundings.

Ensuring the timetable, presentation equipment and supplies for the lecturer and participants at training seminars.

Company Overview: Ahold Czech Republic, a.s.

Sales and replenishment of goods, communication with customers.
Working in the warehouse and operating professional cleaning equipment.

During studies, I held the position of treasurer and accountant and was involved in organizing events for students and the public.
Working with the accounting program Pohoda.
Presentation skills and working in Prezi, Powtoon, Canva,...