Khodeza Jahan
-
Prague
Summary
Results-driven Finance Coordinator with 6 years of financial industry experience. Proficient in process improvement with history of streamlining processes to reduce errors. Adaptable, analytical and skilled in performing administrative tasks.
Overview
6
6
years of professional experience
6062
6062
years of post-secondary education
2
2
Languages
Work History
Finance Associate
SAP
08.2023 - 06.2024
- Executes operational tasks and deals with customer queries over 40 emails daily.
- Identify, research and collect on past due receivables and achieved team goals.
- Provide customer support for incoming communication from internal and external stakeholders.
Finance Intern (OTC Support)
KEYLOOP
06.2023 - 07.2023
- Investigates historical data for outstanding debts of UK and Germany clients.
- Takes action to encourage timely debt payments.
- Communicate and collaborate in a professional manner with customers and Keyloop associates at all levels.
Transportation Specialist (ROC)
AMAZON
08.2022 - 01.2023
- Lead Transportation related operational activities such as transport planning, track and trace, claims, third-party performance management, etc with UK teams.
- Coordinated logistics service providers to ensure timely and in full deliveries.
- Communicate with internal stakeholders on shortage, delays, quality issues and analyzing the root causes of recurring problems.
Customer Service Representative
VAPIANO
10.2021 - 07.2022
- Solve the customers issues by proving proper customer service.
- Managing online order.
- Managing the cash and online payment.
Accounting Assistant
REYES LIMITED
03.2019 - 09.2021
- Managing Company's accounts payable and receivables and processing refunds.
- Communicating with clients regarding billing & payments.
- Creating & processing invoices.
Customer Service Representative
ROBI AXIATA LIMITED
03.2018 - 02.2019
- Adjust the customers billing problem using CRM.
- Provide info about company products to the customers end of the call.
- Provide assistance to the client to subscribe company services.
Education
Masters - International Trade and Business
Czech University of Life Sciences
Prague, CzechiaMBA - Accounting
National University
BangladeshBBA - Accounting
National University
BangladeshSkills
Financial Reporting & Analysis
Timeline
Finance Associate
SAP
08.2023 - 06.2024
Finance Intern (OTC Support)
KEYLOOP
06.2023 - 07.2023
Transportation Specialist (ROC)
AMAZON
08.2022 - 01.2023
Customer Service Representative
VAPIANO
10.2021 - 07.2022
Accounting Assistant
REYES LIMITED
03.2019 - 09.2021
Customer Service Representative
ROBI AXIATA LIMITED
03.2018 - 02.2019
Masters - International Trade and Business
Czech University of Life Sciences
MBA - Accounting
National University
BBA - Accounting
National University
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