Kehinde Omisore

Truck sourcing as per business requirements

• Tracking truck delays

• Adjusting Amazon Management Tours

• Managing Rejections and Unsecured bids

• Safety issues/Accidents and Loss and Prevention

• Loading/Unloading delays and Load rejections – Rerouting requests

• Load rejections – Rerouting requests

• Manifest data missing requests

• Driver issues (incidents, bans, wrong parking, etc)

• Equipment change requests

• Reconciliation of entries into the accounting system
• Update and maintain the general ledger
• Assisted in the compilation of the monthly salary of staff
• Monitoring for variances from the projected budget
• Assisting in month-end and year-end closing
• Using SAP to manage the company’s operations
• Completed payroll functions to facilitate accurate and prompt staff payments
• Assisted management with annual expense plans to strategically track income or revenue
• Inspected account books and recorded transactions.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Handled day-to-day accounting processes to drive financial accuracy.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

• Answer questions about banking products, such as money market accounts, loans, and credit cards
• Check on the status of customer accounts and track cheques and payments
• Communicate with clients via phone and email
• Assist banking customers who are victims of fraud, theft, or identity theft
• Assist customers with replacing lost or stolen credit or debit cards,
• Log the cases on internal systems and cross-selling products to client's
• Responded promptly to incoming sales leads and requests for technical support.
• Assisted with updating technical support best practices for use by team.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Used ticketing systems to manage and process support actions and requests.
• Generated reports to track performance and analyze trends.
• Monitored system performance to identify potential issues.
• Submitted service tickets for equipment maintenance requests.
• Resolved 100 technical support inquiries per day.
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.

• Serving as the first point of contact for customers seeking technical assistance over the phone or email
• Performing remote troubleshooting through diagnostic techniques and pertinent questions
• Determining the best solution based on the issues and details provided by customers
• Direct unresolved issues to the next level of support personnel
• Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
• Logged support tickets and closed when issues were resolved.
• Resolved technical issues by troubleshooting.
• Activated accounts for clients interested in new services.
• Responded promptly to incoming sales leads and requests for technical support.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Used ticketing systems to manage and process support actions and requests.

• Prepared the bank reconciliation of the organization
• Assisted in the compilation of the monthly salary of staff
• Performed other duties as assigned by senior management
• Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
• Maintained integrity of general ledger and chart of accounts.
• Provided journal entries and performed accounting on accrual basis.
• Collected and reported monthly expense variances and explanations.
• Took swift action on accounting issues and system discrepancies.
• Performed journal entries, month-end closing procedures and balance sheet reconciliations.
• Reviewed and verified accuracy of account balances and classifications.
• Cooperated with senior leaders to create operating budgets and initiate financial planning.
• Tracked funds, prepared deposits and reconciled accounts.

• Handled Financial analysis
• Accounting Officer; costing unit
• Record keeping
• Assisted in the monthly stock-taking of the organization
• Performed other duties as assigned by senior management
• Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
• Maintained integrity of general ledger and chart of accounts.
• Cooperated with senior leaders to create operating budgets and initiate financial planning.
• Prepared working papers, reports and supporting documentation for audit findings.
• Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.