Professional with broad experience in Finance, Internal & External Audit, Risk and Program Management, within diverse and complex global environments
Overview
22
22
years of professional experience
5
5
Certificates
5
5
Languages
Work History
STRATEGY PLANNING & EXECUTION MANAGER
The Addecco Group
Prague
09.2020 - 10.2022
Played an integral role in the implementation of the envisioned strategy for the new/transformed Global IT Production Services (PdS) Division. Owned the transition plan
Streamlined the workforce management processes for the Global IT PdS Division & trained Senior Management and Team Leads on best practices to reduce costs through effective resource allocation and budget management
Lead the Consultancy Drive project for the Division ensuring successful and timely delivery of target Cost Savings
Improved Global budget forecasting of the Division through meticulous monitoring of expenses ensuring IT Cost Transparency
PRINCIPAL PROJECT MANAGER
DHL
11.2014 - 05.2017
Developed comprehensive project plans and project budgets to control costs and meet organizational and project goals
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to eliminate or reduce impact to cost, quality and schedule
Optimized resource allocation through strategic planning, maximizing productivity and reducing overhead costs
Enhanced stakeholder communication by implementing transparent reporting structures, improving overall satisfaction and engagement levels
Executed comprehensive post-project evaluations to draw insights for future improvements in process execution and team performance
PMO LEAD – INFRASTRUCTURE PROGRAMS
DHL
Prague
07.2011 - 11.2014
Built and managed the PMO Team (10+ Project coordinators) that owned Program Financials, Reporting, Resource, Risk and Change Management
Managed budgets for various projects, maintaining financial accountability throughout each phase
Standardized reporting templates across projects for consistent performance measurement and evaluation
Served as a liaison between functional departments, promoting collaboration while addressing interdependencies
Developed comprehensive project documentation, ensuring smooth handoffs and transitions between phases
PROGRAM RISK MANAGER
DHL
Prague
11.2010 - 07.2011
Program Risk Manager for a major transformation program to migrate IT Services from 25 European countries into DHL Prague’s Data Centre. 300+ Program and Project Risks successfully managed
Collaborated with cross-functional teams to establish effective risk management practices across all business units (Supply Chain, Express, Freight, Global Forwarding)
Built contingency plans to successfully handle financial impact of materialized risks
Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks
Developed strong relationships with internal stakeholders, promoting a culture of risk awareness and accountability
FINANCIAL ANALYST
DHL
Prague
11.2008 - 01.2010
Conducted detailed financial analysis to identify and evaluate changes in operations post-transformation and potential areas of improvement
Reviewed and analyzed program spending throughout individual project’s life cycle
Streamlined financial reporting for better decision-making with clear, concise analysis and presentation
Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly
Increased stakeholder satisfaction by delivering timely, accurate financial information tailored to their specific needs
SENIOR FINANCIAL AUDITOR
The Royal Bank Of Scotland, RBS
Santiago
05.2006 - 10.2008
Owned end to end execution of audits to Finance, Market Risk, Treasury and Compliance departments
Reviewed financial statements for adherence to International Financial Reporting Standards (IFRS) and corporate regulations
Strengthened financial reporting accuracy by examining accounting records, verifying transactions, and reconciling discrepancies
Presented clear, concise audit findings to senior management, offering actionable recommendations for improvements
Maintained strict adherence to professional standards and ethical guidelines while conducting audits, fostering trust between auditors and stakeholders
FINANCIAL CONTROL ANALYST
BANK BOSTON N.A. – Bank Of America
Santiago
01.2004 - 04.2006
Delivered monthly, quarterly and annual Financial Statements for 4 subsidiary companies ensuring full compliance with local regulations, IFRS and SOX requirements
Maintained integrity of general ledger and chart of accounts. Compiled entries with 100% accuracy
Reviewed accounts, investigated discrepancies, and tracked recurring expenses for accrual entry
Ensured full compliance with regulatory requirements through diligent review of financial documents and reports
Used accounting software to issue tax returns and prepare consolidated reports
AUDITOR
Ernst & Young
Santiago
01.2001 - 12.2003
Established strategies to carry out comprehensive audit plans
Analysed data, business processes and new systems in order to identify Internal Control weaknesses & risks
Ensured the integrity of financial reporting by verifying the accuracy of accounting records and reconciliation
Prevented potential legal and financial issues by identifying non-compliance with tax regulations, recommending corrective actions to clients accordingly
Addressed senior management on identified risks and made recommendations on Internal Controls and Process improvement
Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Planned and executed follow-up audits at appropriate intervals.
Education
Bachelor of Science - Accounting & Auditing
University of Santiago De Chile
Santiago, Chile
04.2001 -
Skills
Retail services
Certification
ITIL Foundation V4 Certificate in IT Service Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ITIL Foundation V4 Certificate in IT Service Management
07-2022
STRATEGY PLANNING & EXECUTION MANAGER
The Addecco Group
09.2020 - 10.2022
PRINCIPAL PROJECT MANAGER
DHL
11.2014 - 05.2017
PMO LEAD – INFRASTRUCTURE PROGRAMS
DHL
07.2011 - 11.2014
PROGRAM RISK MANAGER
DHL
11.2010 - 07.2011
FINANCIAL ANALYST
DHL
11.2008 - 01.2010
SENIOR FINANCIAL AUDITOR
The Royal Bank Of Scotland, RBS
05.2006 - 10.2008
FINANCIAL CONTROL ANALYST
BANK BOSTON N.A. – Bank Of America
01.2004 - 04.2006
Bachelor of Science - Accounting & Auditing
University of Santiago De Chile
04.2001 -
AUDITOR
Ernst & Young
01.2001 - 12.2003
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