Karol Parzybut
Brno-Bystrc
Summary
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
6
6
years of professional experience
Work History
Officer
KBC Bank & Verzekering
03.2025 - 08.2025
- Developed and implemented operational procedures to enhance workflow efficiency.
- Collaborated with cross-functional teams to align objectives and improve service delivery.
- Conducted regular audits to ensure compliance with organizational standards and policies.
- Analyzed performance metrics to identify areas for process improvements and optimization.
Junior Support Specialist / Product Manager
MWT Solutions Czech
07.2024 - 10.2024
- Provided technical support to end-users, resolving issues efficiently and enhancing user satisfaction.
- Assisted in system troubleshooting, diagnosing problems and implementing effective solutions for software applications.
- Implemented new procedures that reduced resolution time for common technical issues, improving overall service delivery.
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
Process Analyst
Mann-Hummel CZ
08.2021 - 05.2024
- Analyzed process workflows to identify inefficiencies and recommend improvements.
- Collaborated with cross-functional teams to streamline operational procedures and enhance productivity.
- Handling calls, mails and tickets (ServiceNow) from users
- Short SLA response
- Worked effectively in fast-paced environments.
Process Executive
Infosys
08.2019 - 08.2021
- Developed training materials to improve team performance and knowledge retention.
- Analyzed process workflows to identify inefficiencies and recommend enhancements.
- Led cross-functional teams to implement operational improvements and streamline processes.
- Supporting users accesses, resetting passwords, connecting via remote control with users devices, configuring applications
Education
High School Diploma -
1 LO Im. Bolesława Chrobrego
Piotrków Trybunalski06.2013
Skills
- Microsoft Office
- ServiceNow
- CRM
- Driving
- Active Directory
- Cooking
Languages
polish
Bilingual or Proficient (C2)
english
Advanced (C1)
czech
Upper intermediate (B2)
Hobbies and Interests
cooking
science
motoring
music
Timeline
Officer
KBC Bank & Verzekering
03.2025 - 08.2025
Junior Support Specialist / Product Manager
MWT Solutions Czech
07.2024 - 10.2024
Process Analyst
Mann-Hummel CZ
08.2021 - 05.2024
Process Executive
Infosys
08.2019 - 08.2021
High School Diploma -
1 LO Im. Bolesława Chrobrego
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