Kamal Elsayed
Kolin
Summary
Customer-oriented, strategic-thinking Sales Rep with 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.
Overview
11
11
years of professional experience
Work History
Business Development Representative
Webhelp
Prague
07.2023 - Current
- Created customized presentations and proposals for prospective clients.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
- Generated reports on customer feedback and trends in the industry.
- Provided regular updates on progress towards meeting monthly targets.
- Identified key decision makers within target companies and initiated contact with them.
Sales and Customer Service
Aura Advice Exchange
Prague
12.2021 - 07.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, queries, and complaints.
- Provided accurate information on products and services to customers.
- Advised customers on product features, benefits and warranties.
- Resolved customer issues in an efficient manner while ensuring customer satisfaction.
- Developed strong relationships with clients through effective communication skills.
Sales Account Manager
Yellow Pages
Cairo
01.2018 - 06.2021
- Managed accounts to ensure customer satisfaction and account retention.
- Collaborated with marketing team to design promotional materials for products and services being sold.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
Outside Sales Account Manager
OPPO Egypt
Cairo
05.2015 - 12.2017
- Developed and implemented sales strategies to increase customer base.
- Negotiated contracts with clients, ensuring long-term relationships.
- Created and maintained records of all sales activities for accurate tracking.
- Collaborated with marketing team members to develop promotional campaigns for products and services.
- Built strong relationships with existing customers by providing superior service and support.
- Maintained a thorough understanding of competitors' pricing models as well as their strengths and weaknesses relative to our own offerings.
Sales Representative
Raya
Cairo
01.2013 - 05.2015
- Organized client visits, presentations, product demonstrations and trade shows.
- Maintained accurate records of all sales and prospecting activities.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Identified opportunities for cross-selling additional products and services.
- Answered product questions with up-to-date knowledge of sales and promotions.
Education
High School Diploma -
Aleman School For Management And Service
Cairo, Egypt05.2007
Skills
- Contract Negotiation
- Marketing Support
- Lead Generation
- Staff Training
- Cold Calling
- B2B Background
- Contract Negotiation and Closing Tactics
- Sales
- Sales Proposal Creation
- Lead Prospecting
- Revenue Generation
- Inside and Outside Sales
- Closing Sales
- Relationship Selling
- B2B and B2C Sales
- Exceeds Sales Goals
- Sales Closing
- Problem-Solving Skills
- Listening Skills
Languages
Arabic
First Language
English
Advanced
C1
Czech
Elementary
A2
Additional Information
Driving license : B
Timeline
Business Development Representative
Webhelp
07.2023 - Current
Sales and Customer Service
Aura Advice Exchange
12.2021 - 07.2023
Sales Account Manager
Yellow Pages
01.2018 - 06.2021
Outside Sales Account Manager
OPPO Egypt
05.2015 - 12.2017
Sales Representative
Raya
01.2013 - 05.2015
High School Diploma -
Aleman School For Management And Service
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