Josef Kučera
Summary
I’m a motivated and adaptable person with international experience in customer service, account coordination, and pricing. I’m comfortable working across different teams and systems like SAP, ERP, and client portals. I’ve also gotten hands-on experience with project planning in a small business environment. I really enjoy fast-paced settings where I can learn quickly, make a real impact, and keep growing both personally and professionally.
Overview
6
6
years of professional experience
Work History
Volunteer Assistant – Renovation Projects
Family-Run Business
06.2025 - Current
- Providing voluntary support in cost estimation and budgeting for apartment renovations.
- Assisting with price calculations for services and labor.
- Gaining exposure to customer communication and basic business planning.
US Customer Service Representative /Account Manager
Rotor Clip S.r.o.
04.2023 - 05.2025
- Management of EDI accounts, ensuring smooth data exchange with clients and partners.
- Close collaboration with manufacturers and distributors to align with market demands.
- Creation of inquiries, offers, quotes, and orders based on client needs and market trends.
- Working with ERP systems, customer portals, and SAP to streamline order processing and inventory management.
- Developing strong client relationships by adapting to their changing needs and providing tailored solutions.
- Cross-departmental collaboration to resolve customer issues and improve operational efficiency.
- Close cooperation with automotive and aerospace companies to meet industry-specific requirements.
- Coordination with in-house production teams to ensure accurate forecasting and maintain optimal stock levels for customers.
- Active collaboration with quality teams, the technical department, and sales to address customer requirements, ensure product compliance, and drive business growth.
Sales Department Assistant
SPM Security Papers
06.2022 - 11.2022
- Procurement of raw materials and supplies required for security paper production.
- Handling all necessary trade documentation related to commercial transactions.
- Coordinating transportation logistics, including truck, sea, and air freight.
- Collaboration with customs authorities to ensure smooth import/export processes.
- Proficient in Cicero and Pohoda ERP systems for procurement and inventory management.
Laboratory Technician
Mondi Štětí
06.2019 - 09.2019
- Laboratory work, water analysis, and detection of anions/cations in samples.
- Deepening knowledge of analytical chemistry.
- Calibrated and maintained instruments to keep equipment fully operational.
- Documented information by maintaining daily logs and equipment record books.
Education
High School Diploma -
Technical High School - Applied Chemistry
Lovosice, Czechia06-2021
Skills
- Problem-solving
- Time management
- Team collaboration
- Critical thinking
- Decision-making
- Quick learner
- Attention to detail
- Computer skills - Mac OS, Windows OS and Microsoft Office Suite
Languages
English
Advanced (C1)
Czech
Bilingual or Proficient (C2)
Timeline
Volunteer Assistant – Renovation Projects
Family-Run Business
06.2025 - Current
US Customer Service Representative /Account Manager
Rotor Clip S.r.o.
04.2023 - 05.2025
Sales Department Assistant
SPM Security Papers
06.2022 - 11.2022
Laboratory Technician
Mondi Štětí
06.2019 - 09.2019
High School Diploma -
Technical High School - Applied Chemistry
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<ul> <li>Developed and implemented project plans, budgets, and schedules.</li> <li>Oversee multiple teams tackling separate parts of one initiative.</li> <li>Ensure timely achievement of deliverables or assignments.</li> <li>Manage subcontractor activities to ensure punctual project completion.</li> <li>Identify and manage project vulnerabilities.</li> <li>Secure mutually beneficial conditions for multiple alliances.</li> <li>Facilitated communication among architects, engineers, and surveyors to understand technical requirements for business relocation, construction, and renovation projects.</li> <li>Identified and mitigated concerns impacting project execution</li> <li>Held frequent meetings to align project status with client expectations</li> <li>Reviewed financial projections for budget adherence</li> <li>Documented detailed financial data for various projects</li> <li>Monitored the progress of construction projects ensuring quality control standards were met.</li> <li>Evaluated contractors’ work against required specifications</li> <li>Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.</li> </ul> at Jones Lang LaSalle<ul> <li>Developed and implemented project plans, budgets, and schedules.</li> <li>Oversee multiple teams tackling separate parts of one initiative.</li> <li>Ensure timely achievement of deliverables or assignments.</li> <li>Manage subcontractor activities to ensure punctual project completion.</li> <li>Identify and manage project vulnerabilities.</li> <li>Secure mutually beneficial conditions for multiple alliances.</li> <li>Facilitated communication among architects, engineers, and surveyors to understand technical requirements for business relocation, construction, and renovation projects.</li> <li>Identified and mitigated concerns impacting project execution</li> <li>Held frequent meetings to align project status with client expectations</li> <li>Reviewed financial projections for budget adherence</li> <li>Documented detailed financial data for various projects</li> <li>Monitored the progress of construction projects ensuring quality control standards were met.</li> <li>Evaluated contractors’ work against required specifications</li> <li>Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.</li> </ul> at Jones Lang LaSalle
Kieran BroderickKieran Broderick
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