Jose Carlos Lopez Hurtado

Leading the Travel & Expense department in GFSS that runs an efficient and smooth process for all SAP Travelers around the world with high quality of audit, excellent customer service and strong focus on compliance.

Key qualities of the current role:

• Building strong relationships with stakeholders
• Forward-thinking and empathetic leader
• Passionate about creating, leading and sustaining high-performance organization with a customer centric approach
• Focused on driving organizational transformation, foster innovation and bringing automation to finance processes
• Fully committed to continuous learning and development to grow into a GFA senior leader

Responsible for leading a team of traveler interaction support agents that provides support to internal SAP customers with their business travel expense related issues, promoting automation and standardization while driving agile transformation within our process

• Maintaining high engagement and team spirit
• Driving top class performance in Travel and Expenses conforming with SAP Standards
• Delivering customer presentations about the T&E process at SAP
• Driving standardization and automation within SAP finance T&E processes
• Collaborating with local market unit CFO, local tax managers and local chief accountants on T&E related topics
• Integration of legal entities acquired by SAP

Leading a team of finance operations specialists and associates providing order to invoice services in the software and maintenance areas to a number of SAP local market units in the EMEA region.

• Ensuring high team engagement and spirit
• Achieving efficient and high quality invoicing
• Ensuring the minimum possible amount of rework of invoices
• Ensuring all revenue is recognized for SAP of incoming Software and Maintenance contracts in time for the finance closing periods
• Driving automation and standardization in order to invoice

Finance operations associate in O2I Software and Maintenance department.

• Responsible for ensuring revenue contracts booking, processing and invoicing
• Ensuring license entitlement for customers in SAP ERP system
• Processing customer enquiries related to invoices that have been issued for software and maintenance such as correction of data
• Supporting automation and increasing efficiency and achieving KPIs
• Supporting EMEA region and leading the process for MENA region and France