Jolana Kralova
Beautician
Brno,Czechia
Summary
Results-focused Beautician dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Insurance Agent
Generali Česká Pojišťovna A.s.
05.2022 - 04.2024
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Negotiated contracts and terms of sale with potential customers.
Beauty Consultant
Douglas
01.2019 - 06.2019
- Maintained counter and display areas for cleanliness and organization.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Managed efficient cash register operations.
- Provided feedback to management regarding customer preferences and emerging trends, leading to more informed purchasing decisions for store''s inventory.
- Monitored current trends to understand fashions and better serve customer needs.
- Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
Education
High School Diploma -
Sspos Charbulova, Prispevkova Organizace
Brno, Czechia 09.2017 - 06.2021
Skills
New Client Acquisition
undefinedCertification
Certified [Nail Technician, Gel nail polish], [Modelaznehtu]
Timeline
Insurance Agent
Generali Česká Pojišťovna A.s.
05.2022 - 04.2024
Beauty Consultant
Douglas
01.2019 - 06.2019
High School Diploma -
Sspos Charbulova, Prispevkova Organizace
09.2017 - 06.2021
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