Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Machnykova

Gulf Shores,AL,AL

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

12
12
years of professional experience

Work History

Owner and Founder

Bohemian Picnic Co.
09.2021 - 09.2023
  • Designed and created picnic setups to different client preferences
  • Selected and purchased picnic equipment
  • Coordinated picnic setup and delivery
  • Arranged transportation and location permits
  • Created and managed Instagram page
  • Ensured that every aspect of picnic setup, from presentation to decor, meets high standards of quality

Server

The Hangout
06.2017 - 04.2020
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Basic understanding of food preparation, ingredients
  • Ability to prioritize tasks and manage multiple tables at once
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with other servers, kitchen staff
  • Cultivated warm relationships with regular customers.

Hostess

Shrimp Basket
05.2015 - 06.2017
  • Warmly welcomed guests upon their arrival
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Processed payments, and handled cash, with zero discrepancies or errors.

Vacation Sales Representative

Vitkovice Tours
02.2013 - 05.2015
  • Promoted and sell vacation packages
  • Handled financial transactions, including accepting payments, issuing receipts, and processing refunds
  • Helping clients with inquiries related to vacation packages, accommodations and transportation
  • Provided detailed information on vacation destinations, including attractions, pricing and special offers
  • Processed bookings and reservations
  • Assisted customers with changed, cancellations, or special requests
  • Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.

Administrative Assistant

Bohemia Energy
01.2012 - 02.2013
  • Entered data into company databases, ensuring accuracy and timeliness
  • Greeted visitors, directed them to appropriate person or department
  • Prepared and edited documents, presentations, reports and correspondence

Administrative Assistant

EOS-KSI
10.2011 - 01.2013
  • Made debt collection phone calls, delivering messages to staff and greeting visitors.
  • Entered data into company databases, ensuring accuracy and timeliness
  • Maintained and updated records, ensuring that all information is current and organized
  • Handled incoming and outgoing emails
  • Performed research to collect and record industry data.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

High School Diploma -

High School
Prague
01-2011

Skills

  • Customer service
  • Sales ability
  • Organizational skills
  • Event planning
  • Managing a small business
  • Attention to detail and creativity
  • Multitasking
  • Teamwork
  • Physical stamina
  • Payment handling
  • Excel and Word skills
  • Social and media control
  • Driver license
  • English level C1

Timeline

Owner and Founder

Bohemian Picnic Co.
09.2021 - 09.2023

Server

The Hangout
06.2017 - 04.2020

Hostess

Shrimp Basket
05.2015 - 06.2017

Vacation Sales Representative

Vitkovice Tours
02.2013 - 05.2015

Administrative Assistant

Bohemia Energy
01.2012 - 02.2013

Administrative Assistant

EOS-KSI
10.2011 - 01.2013

High School Diploma -

High School

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Jennifer Machnykova