Jennifer Machnykova
Gulf Shores,AL,AL
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
12
12
years of professional experience
Work History
Owner and Founder
Bohemian Picnic Co.
09.2021 - 09.2023
- Designed and created picnic setups to different client preferences
- Selected and purchased picnic equipment
- Coordinated picnic setup and delivery
- Arranged transportation and location permits
- Created and managed Instagram page
- Ensured that every aspect of picnic setup, from presentation to decor, meets high standards of quality
Server
The Hangout
06.2017 - 04.2020
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Basic understanding of food preparation, ingredients
- Ability to prioritize tasks and manage multiple tables at once
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with other servers, kitchen staff
- Cultivated warm relationships with regular customers.
Hostess
Shrimp Basket
05.2015 - 06.2017
- Warmly welcomed guests upon their arrival
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Processed payments, and handled cash, with zero discrepancies or errors.
Vacation Sales Representative
Vitkovice Tours
02.2013 - 05.2015
- Promoted and sell vacation packages
- Handled financial transactions, including accepting payments, issuing receipts, and processing refunds
- Helping clients with inquiries related to vacation packages, accommodations and transportation
- Provided detailed information on vacation destinations, including attractions, pricing and special offers
- Processed bookings and reservations
- Assisted customers with changed, cancellations, or special requests
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
Administrative Assistant
Bohemia Energy
01.2012 - 02.2013
- Entered data into company databases, ensuring accuracy and timeliness
- Greeted visitors, directed them to appropriate person or department
- Prepared and edited documents, presentations, reports and correspondence
Administrative Assistant
EOS-KSI
10.2011 - 01.2013
- Made debt collection phone calls, delivering messages to staff and greeting visitors.
- Entered data into company databases, ensuring accuracy and timeliness
- Maintained and updated records, ensuring that all information is current and organized
- Handled incoming and outgoing emails
- Performed research to collect and record industry data.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
High School Diploma -
High School
Prague01-2011
Skills
- Customer service
- Sales ability
- Organizational skills
- Event planning
- Managing a small business
- Attention to detail and creativity
- Multitasking
- Teamwork
- Physical stamina
- Payment handling
- Excel and Word skills
- Social and media control
- Driver license
- English level C1
Timeline
Owner and Founder
Bohemian Picnic Co.
09.2021 - 09.2023
Server
The Hangout
06.2017 - 04.2020
Hostess
Shrimp Basket
05.2015 - 06.2017
Vacation Sales Representative
Vitkovice Tours
02.2013 - 05.2015
Administrative Assistant
Bohemia Energy
01.2012 - 02.2013
Administrative Assistant
EOS-KSI
10.2011 - 01.2013
High School Diploma -
High School