Summary
Overview
Work History
Education
Skills
Traveling, and social services
Timeline
Generic
Jenan Hussein

Jenan Hussein

Architectural Enginner And Customer Services Assistant
Prague

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in costumer and communication development and serveces position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience
8
8
years of post-secondary education

Work History

Project Manaeger in Regional Planning

Goverment of Tartous
Tartous
09.2011 - 11.2015


  • Created plans and communicated deadlines to complete projects and processed stock into inventory management system in regional planning dealing with costal management areas for generating future strategic plans.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Conducted research, gathered information from multiple sources and presented results.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Using different technologies for gathering and analyzing data like network skills, Geographic techniques and office applications.

Urban Planning and Design.

Czech Technical University in Prague
Prague, district Hlavní město Praha, Středočeský kraj
06.2013 - 09.2015
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement in current urban problems leading to sustainable development and natural conservation.
  • Conducted research, gathered information from multiple international sources and presented results.
  • Proved successful working within tight deadlines and fast-paced atmosphere with different challenges.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Created plans and communicated deadlines to complete projects on time, based on SWOT analysis.
  • Worked with customers to understand needs and provide excellent service from personal and govermental work.

Environmental Manegement

Lattakia & Tartous Goverment
Lattakia
09.2012 - 09.2015
  • Created plans and communicated deadlines to complete projects on time.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Resolved problems, improved operations and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Prepared variety of different written communications, reports and documents.
  • Delivered services to customer locations within specific timeframes, in corporation with many sides of decision making.

Architectural Designer

Private design studios
Tartous
09.2007 - 07.2011
  • Coordinated all architectural construction documentation and drawings for each phase of fast-track projects.
  • Engaged with clients to determine needs and requirements for custom homes.
  • Consulted with clients to determine functional and spatial requirements of new structure.
  • Devised overall strategy for documentation and identified as-built designs and final building information models (BIM).
  • Created graphic renderings and models using [Autocad, 3D Max] and [Office apps.].
  • Worked closely with multi-disciplinary team to design residential and commercial projects in Syria.

Customer Service Associate

Private and Public organizations & Team leader
Damascus
02.2008 - 01.2010
  • Team leader with in UN-UN HAPITAT FOR BETTER URBAN for conservation and developing urban areas; maintained people's satisfaction with forward-thinking strategies focused on addressing their needs and resolving concerns leading to sustainable solutions.
  • Provided primary customer support to internal and external customers.
  • Maintained suitable personal appearance,improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs based on possible concentered budget.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals and fostering timely resolution.
  • Informed customers about special promotions and provided detailed information for various products and benefits in future.

Education

Associate of Applied Science - Urban Planning And Environment

Czech Technical University in Prague
Prague
11.2012 - 09.2015

Bachelor of Science - Architectural Engineering

Bachelor Degree in Architectural Engineering
Lattakia
09.2008 - 11.2013

Skills

    Multi Languages speaker: Arabic, English &Czech language

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Traveling, and social services

Meeting and working with different nationalities, understanding new cultures; helping to see problems and solving it as a challenge to develop new ways of solving issues that fits many levels of participants.

Also, taking care of kids and old people and social services and non profit organizations for environmental protection for green areas and water manegement.

Timeline

Urban Planning and Design.

Czech Technical University in Prague
06.2013 - 09.2015

Associate of Applied Science - Urban Planning And Environment

Czech Technical University in Prague
11.2012 - 09.2015

Environmental Manegement

Lattakia & Tartous Goverment
09.2012 - 09.2015

Project Manaeger in Regional Planning

Goverment of Tartous
09.2011 - 11.2015

Bachelor of Science - Architectural Engineering

Bachelor Degree in Architectural Engineering
09.2008 - 11.2013

Customer Service Associate

Private and Public organizations & Team leader
02.2008 - 01.2010

Architectural Designer

Private design studios
09.2007 - 07.2011

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Jenan HusseinArchitectural Enginner And Customer Services Assistant