Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head of RPA and AI operation department
ČEZ Prodej a.s.
12.2024 - Current
Lead and manage the RPA and AI Operations Department, ensuring the smooth and reliable execution of automated solutions across the organization
Oversee a team responsible for RPA infrastructure, including server availability, capacity planning, and performance optimization for robot operations
Design and maintain Power BI reports to monitor robot utilization, track operational costs, and provide insights for strategic decision-making
Drive successful project delivery, from planning through implementation, ensuring alignment with business objectives and timelines
Established standardized rules for incident management and designed a robust documentation framework to support operational transparency and continuity
Manage the release calendar, coordinating deployments to minimize risk and ensure system stability during updates and new rollouts
Application Support Specialist Senior
Darling Ingredients International
02.2023 - 11.2024
Served as Senior Application Support Specialist with a focus on RPA and system support across multiple platforms
Acted as RPA Analyst & UiPath Orchestration Admin – identifying automation opportunities, creating Process Design Documents (PDDs), resolving technical errors, configuring environments, and leading meetings with developers and business stakeholders
Developed Power BI reports for process monitoring and performance tracking of automated workflows
Provided application support for JD Edwards (Distribution and Financial modules) and ISP (automated invoice processing)
Handled user management tasks across systems including DSI, OTM, and Concur
Led the internal Darling IT Academy initiative – authored training documentation and created and maintained the program’s SharePoint site
Application consultant
Quistor Central Europe s.r.o
08.2013 - 01.2023
Worked as Team Lead, responsible for ticket assignment, identifying recurring issues, proposing long-term solutions, and providing SLA performance statistics
Documented business processes, created user manuals, and delivered end-user and internal team trainings
HR assistant
Loomis Czech Republic a.s.
01.2013 - 07.2013
Managed personal agenda, supported HR projects, and collaborated with the payroll department
BackOffice manager
EEA s.r.o
08.2011 - 12.2011
Worked as BackOffice Manager, responsible for overseeing administrative operations and supporting day-to-day business activities
Managed personal agenda for executives and ensured effective coordination of schedules and meetings
Created cash flow statistics and reports to support financial planning and decision-making
Led the optimization of internal back office processes to improve efficiency and reduce operational overhead
Handled a wide range of administrative tasks to ensure smooth organizational functioning
High School Teacher
Zivena s.r.o
03.2010 - 07.2010
Taught Physical Education and Information Technology classes to high school students
Education
BS - Mathematics
Iowa State University
Ames, IA
01.2009
PE and Mathematics
Comenius University
01.2008
General education
Gymnazium v Povazskej Bystrici
01.2006
International Baccalaureate - undefined
Struer Gymnasium
01.2005
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Flexible and adaptable
Critical thinking
Computer skills
Organization and time management
Certification
Pi Mu Epsilon, The National Honorary Mathematics Society