Jan Merta
Zábřeh na Moravě
Summary
Dynamic and proactive individual with a strong commitment to continuous improvement and personal growth. Experienced in diverse fields, including manual labor, customer service, and detail-oriented tasks. Proven ability to adapt to challenging work environments while maintaining a positive attitude and strong communication skills.
Overview
9
9
years of professional experience
Work History
Breakfast Supervisor
Berjaya Iceland Hotels
04.2024 - Current
- Full-time job
- Serviced guests with food and beverage requirements.
- Training new coming staff for the breakfast department.
- Streamlined breakfast operations by implementing effective staff scheduling and task delegation.
- Ensured high food quality standards by closely monitoring kitchen processes and addressing any issues promptly.
- Maintaining order list to have all the necessary food and beverages in the stock for the upcoming days and weeks.
- Serving customers hot and cold drinks at the bar in the morning hours.
- Organizing and taking care of my team members on the shift
Breakfast Attendant
Berjaya Iceland Hotels
02.2023 - 04.2024
- Full-time job
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
Housekeeper
Berjaya Iceland Hotels
02.2022 - 10.2022
- Full-time job
- Maintained cleanliness of hotel facilities throughout day to ensure guest satisfaction.
- Folded laundry promptly, adhering to strict timelines.
- Communicated with guests in a positive and professional manner.
- Demonstrated strong organizational skills and maintained consistent punctuality.
Housekeeper
Hotel Húsafell
10.2021 - 01.2022
- Full-time job
- Maintained cleanliness of hotel facilities throughout daytime operations.
- Folded laundry with strict adherence to punctuality requirements.
- Communicated effectively with guests, ensuring a consistently positive experience.
- Demonstrated strong organizational skills and punctuality in daily responsibilities.
- Assisted at reception in pool area during peak times when required.
Housekeeper
Icelandair Hotels Mývatn
09.2021 - 11.2021
- Full-time job
- Maintained cleanliness of hotel facilities during daytime hours.
- Folded laundry to support efficient housekeeping operations.
- Communicated positively with guests to enhance overall experience.
- Demonstrated strong organizational skills and consistent punctuality.
Warehouse Operator
T.J. Morris Ltd.
07.2020 - 05.2021
- Full-time job
- Delivered consignments for Home Bargains food chain, ensuring timely distribution.
- Unloaded bales from shipping containers onto wooden pallets.
- Managed unloading of metal cages, cooling boxes, and garbage from trucks.
- Maintained strong organizational skills to manage delivery workflow efficiently.
- Engaged in physically demanding tasks, lifting various bales consistently.
Cashier
Kaufland
11.2019 - 06.2020
- Summer job
- Ensured accurate marking of goods processed at cash register.
- Handled cash transactions from sales with precision.
- Resolved customer inquiries and issues promptly in store.
- Organized products on shelves for optimal display.
- Maintained composure while working under pressure during peak shopping periods.
Fruit Picker
Peter Marshall & Co
06.2017 - 07.2017
- Summer job
- Collected soft fruit, including strawberries, raspberries, cherries, and blueberries, without damage to plastic boxes.
- Worked in wet, dirty, and warm greenhouse environments.
- Started work early each morning at approximately 4:00 to 5:00.
- Performed physically demanding tasks involving kneeling and forward bending.
Machine operator
TDK Electronics S.r.o.
07.2016 - 11.2016
- Summer job
- Operated grinding machine for electronic cores, ensuring precise production standards.
- Conducted quality checks on electronic cores to uphold product integrity.
- Maintained cleanliness and organization of entire workplace surrounding production equipment.
- Handled electronic cores with care during loading and unloading processes.
Education
High School Diploma - Information Technology
Vyšší Odborná A Střední Průmyslová Škola
Šumperk06.2020
Skills
- Diligent and responsible
- Ability to work under pressure
- Effective communication
- Team collaboration
- Guest relations
- Problem-solving
Hobbies
- Reading books
- Finance / Investing
- Gym / Martials Arts
- Hiking
- Traveling
Languages
Czech
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Intermediate (B1)
German
Elementary (A2)
Timeline
Breakfast Supervisor
Berjaya Iceland Hotels
04.2024 - Current
Breakfast Attendant
Berjaya Iceland Hotels
02.2023 - 04.2024
Housekeeper
Berjaya Iceland Hotels
02.2022 - 10.2022
Housekeeper
Hotel Húsafell
10.2021 - 01.2022
Housekeeper
Icelandair Hotels Mývatn
09.2021 - 11.2021
Warehouse Operator
T.J. Morris Ltd.
07.2020 - 05.2021
Cashier
Kaufland
11.2019 - 06.2020
Fruit Picker
Peter Marshall & Co
06.2017 - 07.2017
Machine operator
TDK Electronics S.r.o.
07.2016 - 11.2016
High School Diploma - Information Technology
Vyšší Odborná A Střední Průmyslová Škola
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