Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Jan Čermák

Jan Čermák

Prague,Czech Republic

Summary

Dedicated and experienced hospitality professional, team player with a passion for delivering exceptional service. Graduated from the private secondary hotel school, Bukaschool, in 2022. Proven expertise in catering, bartending, and organizing special events. Proficient in languages, computer applications, and dedicated to providing memorable experiences for guests.

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education

Work history

Flight attendant

Smartwings, a.s
Prague, Hlavni mesto Praha
02.2024 - Current
  • Provided high standard of customer service whilst ensuring passenger safety.
  • Managed in-flight emergencies, demonstrating quick thinking and problem-solving abilities.
  • Demonstrated ability to remain calm and composed under pressure by dealing with difficult passengers effectively.
  • Ensured passenger comfort through efficient meal and drink services.

Head waiter

Pizza Nuova
Prague
03.2023 - 10.2024
  • Provided attentive and efficient service to patrons, ensuring a delightful dining experience. Collaborated with the team to create a warm and inviting atmosphere for guests.

Assistant and translator

Prague
praha
09.2023

Personal assistant and translator for renowned international speakers Renata Angelo and Saj Thathiah.

Bar waiter

Sunrise Beach hotel
Cyprus
05.2019 - 11.2022
  • Excelled in serving guests at the hotel bar while also managing and organizing special events for VIP clients
  • Demonstrated strong organizational skills in handling high-profile gatherings and ensuring guest satisfaction.

Waiter

Risstorante Ca´Vioria - Mishelin star restaurant
Tigliole
09.2019 - 12.2019
  • Played a crucial role in providing excellent service to distinguished Italian clientele, including preparation and service at weddings of prominent individuals
  • Under the leadership of head chef and restaurant owner Massimiliano Musso
  • Contributed to maintaining the restaurant's reputation for exceptional hospitality.

Education

Graduation certificate - Hotel managemant

Private hotel school Bukaschool s.r.o.
Most, Most District

Professional Barista course - undefined

Barstars Prague

Professional Bartender course - undefined

Barstars Prague

Basic Bartender course - undefined

Czech bartender institute Prague

Barista course - undefined

Private hotel school Bukaschool

Skills

  • Microsoft PowerPoint
  • Bartending
  • Microsoft Word
  • Microsoft Windows
  • Hospitality

Languages

Czech
Master or proficient
C2
English
Upper intermediate
B2
German
Elementary
A2

Timeline

Flight attendant

Smartwings, a.s
02.2024 - Current

Assistant and translator

Prague
09.2023

Head waiter

Pizza Nuova
03.2023 - 10.2024

Waiter

Risstorante Ca´Vioria - Mishelin star restaurant
09.2019 - 12.2019

Bar waiter

Sunrise Beach hotel
05.2019 - 11.2022

Professional Barista course - undefined

Barstars Prague

Professional Bartender course - undefined

Barstars Prague

Basic Bartender course - undefined

Czech bartender institute Prague

Barista course - undefined

Private hotel school Bukaschool

Graduation certificate - Hotel managemant

Private hotel school Bukaschool s.r.o.
Jan Čermák