MS Office, relational DBMS
Iryna Kazarets
Operation Assistant Manager
Prague
Summary
Dynamic and results-oriented professional with 7 years of experience supporting operational excellence and management teams. Adept at coordinating workflows, optimizing processes, and delivering solutions to enhance organizational efficiency.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Assistant Operational Manager
MSC Group
02.2018 - Current
- Overseeing operations, ensuring seamless workflows across department.
- Coordinating meetings, prepared daily reports, and maintained updated records.
- Managing departmental budgets, ensuring compliance with financial goals.
- Established strong relationships with key clients through proactive communication strategies that fostered trust.
- Fostered a positive work environment by addressing employee concerns promptly and implementing initiatives to boost morale and retention rate.
Casino Pit Manager
Carnival Corporation Casino Division
08.2013 - 11.2017
- Managed overall casino operations, ensuring efficiency and compliance.
- Led a team optimize performance and customer satisfaction by 85%.
- Developed and implemented strategies to increase revenue 80%.
- Analyzed gaming floor performance data to make informed decisions about game offerings and table limits adjustments.
- Developed training programs for new employees.
Education
Bachelor - International Restaurant Business
Kharkiv National University of Food And Trade
Kharkiv 09.2007 - 06.2011
Bachelor - Jurist
Sumy National Agrarian College.
Sumy 09.2003 - 06.2007
Skills
- Finance acumen to analyze and interpret data
- Skilled in identifying and resolving issues efficiently, contributing to operational success
- Custumer service expertise, ensuring positive interactions across cultural backgrounds
- Intent to reach out the best result by guiding teams to achieve their best performance and streamlining workflows to maximize productivity aligned with the company's goals and vision
Software
Timeline
Assistant Operational Manager
MSC Group
02.2018 - Current
Casino Pit Manager
Carnival Corporation Casino Division
08.2013 - 11.2017
Bachelor - International Restaurant Business
Kharkiv National University of Food And Trade
09.2007 - 06.2011
Bachelor - Jurist
Sumy National Agrarian College.
09.2003 - 06.2007
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