Managing doctors' data mailboxes and communication with the ČSSZ.
Managed correspondence through letters, emails, and the 'Moje ambulance' application.
Providing brief consultations regarding health status and the need for medical facility visits.
Managing incoming calls and patient appointment scheduling.
Translator
Centrum na podporu integrace cizinců pro Plzeňský kraj
Plzeň, CZ
05.2023 - 09.2023
Summer job during school holidays: Interpreting from Russian and Ukrainian into Czech for social workers and lawyers at CPIC ("Centrum pro integraci cizinců" or "Center for Integration of Foreigners").
Administrative Assistant
Urgentní příjem Fakultní nemonice Lochotín v Plzni- Klinika resuscitace a intnzivní medicíny
Plzeň, CZ
02.2022 - 09.2023
Managed database systems containing customer contact information.
Facilitated communication between different departments within the organization.
Verification of health insurance validity, with direct access to the Czech national health insurance system.
Identity document checks, and visa validity checks for foreigners.
Education
Master's Program in General Medicine
Univerzita Karlova- Lékařská Fakulta V Plzni
Plzeň, CZ
06-2023
Validation of Foreign Studies And Degrees
Univerzita Karlova- ÚJOP
Mariánské Lázně, CZ
06-2018
Scholastic Aptitude Test (Maturita)
Sokyriany Secondary School
Sokyriany, UA
06-2017
BBA - Economics And Management
Vysoká Škola Finanční A Správní, A. S.
Praha, CZ
Skills
Software Proficiency: Microsoft Office suite, healthcare information systems, and Data Box (Datová schránka) management
Customer service: patient coordination and support in a healthcare setting
Multitasking: Ability to handle various responsibilities in a fast-paced environment
Communication: Handling correspondence, managing calls, and providing basic health consultations
Attention to Detail: Accurate processing of medical and administrative documents
Interpersonal Skills: Effective teamwork and cross-cultural communication
Languages
Ukrainian
First Language
Czech
Proficient (C2)
C2
Russian
Proficient (C2)
C2
English
Intermediate (B1)
B1
Timeline
Administrative Assistant
MOJE AMBULANCE a.s.
09.2023 - Current
Translator
Centrum na podporu integrace cizinců pro Plzeňský kraj
05.2023 - 09.2023
Administrative Assistant
Urgentní příjem Fakultní nemonice Lochotín v Plzni- Klinika resuscitace a intnzivní medicíny