Youtube Content Creation
Hi, I’m
Hana Zeribakh
•Career Coach And Life Consultant •Talent Acquisition • Personal Brand •Tourism, Social Media And Online Marketing Specialist
Prague
Summary
Proactive and perspective specialist in tourism, Social media and Online marketing. With a strong background in storytelling, I excel at bringing destinations to life trough engaging content.
Skilled in multiple languages including Spanish/Arabic/English and Italian, allowing me to connect with diverse audiences.
Always updated with the latest trends and technologies, I am open-minded and eager to explore the new opportunities in the ever-evolving world of travel and digital media.
Overview
5
year of professional experience
4
Languages
Work History
TIMBERLAND
Management Assistant
Job overview
- Conducted research to assist with routine tasks and special projects
- Prepared and distributed team-based communications to foster collaboration and enhance team morale
- Oversaw training and onboarding process for all newly hired employees
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
A ROMA TRAVEL AGENCY
Travel and Leisure Activities Coordinator
Job overview
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Arranged travel accommodations for groups, couples, executives, and special needs clients
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
MELIA GROUP HOTELS
Back Office/Administrative Tasks Assistant
Job overview
- Restocked supplies and submitted purchase orders to maintain stock levels
- Drafted professional memos, letters, and marketing copy to support business objectives and growth
- Provided clerical support to company employees by copying, faxing, and filing documents
- Responded to inquiries from callers seeking information.
MOSAIC HOUSE DESIGN HOTEL
Erasmus Experience
Job overview
- Conducted routine outreach to support understanding of policies and procedures.
AIR FRANCE AND KLM
Customer Care
01.2023 - Current
Job overview
- Provide customer attention
- Handle Claims.
- Monitored customer care goals and developed improvements.
- Implemented company policies and procedures for professional, cohesive customer care.
- Enhanced customer satisfaction by developing and implementing effective customer care strategies.
Education
Valencia UniversityValencia, Spain
Tourism Degree
University of Illinois USA
from Marketing Management And Research
04.2001
Skills
Task Prioritization
Relationship Building
Time management abilities
Multitasking Abilities
Excellent Communication
Team Collaboration
Interests
Self development Blog Content Creation
Languages
Sports
Books
Timeline
Customer Care
AIR FRANCE AND KLM
01.2023 - Current
University of Illinois
from Marketing Management And Research
04.2001
Management Assistant
TIMBERLAND
Travel and Leisure Activities Coordinator
A ROMA TRAVEL AGENCY
Back Office/Administrative Tasks Assistant
MELIA GROUP HOTELS
Erasmus Experience
MOSAIC HOUSE DESIGN HOTEL
Valencia University
Tourism Degree
04.2022