Gyunay Kemal
IT Security
Brno,642
Summary
Accomplished Identity and Access Management Leader with a proven track record at Kyndryl, enhancing security frameworks and leading high-performance teams. Expert in strategic planning and process improvement, with a knack for motivating teams and influencing others. Achieved significant compliance milestones and fostered continuous improvements, demonstrating exceptional problem-solving and coaching abilities.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Identity and Access Management Country Leader
Kyndryl
06.2024 - Current
- Developing and implementing identity and access management strategies within the organization
- Defining and maintaining the enterprise’s identity management, access control, and directory services
- Overseeing internal and external audits and assuring compliance
- Working with IT teams to integrate new technologies into the identity and access management framework
- Ensuring compliance with relevant laws, regulations, and policies related to user access
- Developing and providing training on company-wide identity and access management procedures
- Investigating, reporting, and resolving any identity and access-related incidents or breaches
- Staying updated on the latest trends and advancements in identity and access management, including potential security threats
- Ensuring financial goals within the country are achieved
- Establishing communication with the client to understand their needs and provide solutions
Identity and Access Management Security Lead
Kyndryl
07.2021 - 06.2024
- Identify and resolve gaps in the business processes which may include security/authorization set-up, user documentation, data interface design, data migration and reconciliation
- Maintain business Roles and all associated data, rules including access bundling rules, and processes
- Serve as a trusted adviser to the business stakeholders and understand their core business processes
- Create/write highly effective internal communications
- Provide Identity and access management advisory, solution architecture, and consulting to internal projects of varying size
- Drive organization wide strategy and implementation plans including but not limited to Privileged Access Management, Single Sign On and IAM governance
- Define and implement long term sourcing strategy, KPIs
- Assist in alignment of overall security governance as it relates to IAM with IT architecture governance
- Provide training to junior IAM members
Team Leader
Kyndryl
09.2020 - 06.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
Identity and Access Management Associate
IBM
07.2015 - 06.2020
- Performing reviews and revalidations on User IDs
- Performing extraction of User IDs using various internal tools
- Identification and remediation of the User ID data
- Collaborating with various teams to ensure the validatity fo data
- Ensuring compliance posture is achieved
- Ensuring audit readiness and participation during the audits
Customer Service Representative
IBM
09.2013 - 07.2015
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Maintain schedules and ensure proper department coverage at all times
Education
Bachelor of Science - Economics
Anadolu Universitesi
Eskisehir 04.2001 -
Skills
Motivating Teams
Influencing Others
Continuous improvements
Process Improvement
Coaching abilities
Recruitment and hiring
Expense Control
Training and mentoring
Strategic Planning
Process Monitoring and Improvement
Complex Problem-Solving
Adaptability and Flexibility
Attention to Detail
Processes and procedures
Languages
Turkish
Native language
English
Proficient
C2
Czech
Upper intermediate
B2
Bulgarian
Elementary
A2
Certification
Microsoft Certified: Azure Fundamentals
Timeline
Identity and Access Management Country Leader
Kyndryl
06.2024 - Current
Microsoft Certified: Azure Fundamentals
10-2022
Microsoft Certified: Security, Compliance, and Identity Fundamentals
04-2022
Identity and Access Management Security Lead
Kyndryl
07.2021 - 06.2024
Team Leader
Kyndryl
09.2020 - 06.2021
Identity and Access Management Associate
IBM
07.2015 - 06.2020
Customer Service Representative
IBM
09.2013 - 07.2015
Bachelor of Science - Economics
Anadolu Universitesi
04.2001 -
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