Gulnar Aidarbekova
Summary
Results-driven with strong organizational skills, attention to detail, and problem-solving abilities. Adaptable team player with excellent time management and customer service experience. Focused on achieving company goals through effective planning and execution.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
Administrative coordinator
DB Schenker spol s.r.o
Prague
04.2022 - Current
- Managed daily office operations whilst ensuring compliance with company policies and regulations.
- Provided high-quality customer service for enhanced client satisfaction.
- Responded to telephone/e-mail enquiries from clients.
- Created notes and spreadsheets to improve inventory, quality and reporting accuracy.
- Organized and coordinated the work of operators, monitored order fulfillment, and resolved daily operational issues to ensure efficient and uninterrupted workflow
Product information analyst
Lg Electronics Kazakhstan
Almaty
11.2017 - 01.2019
- Conducted market and competitor analysis.
- Delivered weekly market updates to company leadership.
- Tracked and reported key metrics regularly.
- Resolved issues with dealers and partners.
- Set employee plans and monitored performance.
Customer service representative
Green-CADD Global Technologies
Dubai
11.2015 - 05.2017
- Presented Green-CADD Global Technologies to clients and partners.
- Closed partnership agreements and prepared business proposals.
- Managed client documents (invoices, contracts, etc.).
- Resolved customer issues efficiently.
- Maintained communication with international partners.
Education
Bachelor of Automatization and Mechanics - Engineering
Satbayev University
Almaty, Kazakhstan 09.2006 - 05.2010
Skills
- Teamwork and collaboration
- Adaptability
- Critical thinking
- Attention to detail
- Multitasking
- Decision-making
- Problem-solving
- Time management
Languages
English
Advanced
Czech
Upper intermediate
Turkish
Upper intermediate
Russian
Fluent
Kazakh
Native
Affiliations
- Traveling and exploring new cultures
- Playing team sports (e.g., volleyball, ping pong)
Timeline
Administrative coordinator
DB Schenker spol s.r.o
04.2022 - Current
Product information analyst
Lg Electronics Kazakhstan
11.2017 - 01.2019
Customer service representative
Green-CADD Global Technologies
11.2015 - 05.2017
Bachelor of Automatization and Mechanics - Engineering
Satbayev University
09.2006 - 05.2010
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