Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Gogi Khotcholava

Gogi Khotcholava

Bartender
Prague

Summary

Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Bartender/Mixologist

Las adelitas
07.2023 - Current
  • Served high customer volumes during special events, nights, and weekends
  • Designed and introduced new cocktail recipes to enhance the drink menu
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift

Owner/Manager

Wingoo
05.2020 - 08.2023
  • Identified and onboarded new customers
  • Maintained daily contact with customers and their clients and addressed their inquiries and concerns, ensuring high levels of satisfaction and timely resolution of issues
  • Coordinated the acquisition and distribution of goods
  • Developed and maintained a schedule for couriers, ensuring efficient operations and timely delivery
  • Created and issued invoices for services rendered, ensuring accuracy and compliance with financial policies and low
  • Cash collection and allocation - Implemented plans and solutions to address delivery challenges, such as adjusting courier schedules and reallocating resources, ensuring timely and accurate delivery despite logistical obstacles

Service Manager

Pinzeria By Bontempi
12.2017 - 03.2020
  • Led a team, ensuring compliance with food safety regulations and promoting excellent customer service
  • Supervised food preparation and presentation to guarantee quality and consistency
  • Addressed and resolved customer complaints and conflicts efficiently
  • Conducted inspections of kitchen and dining areas to maintain cleanliness and safety
  • Managed employee schedules, addressed staffing issues, and reviewed performance to drive improvements
  • Oversaw inventory, ordered supplies, and monitored budgets to ensure financial compliance

Bar manager

Respublika Grill Bar
04.2016 - 11.2017
  • Oversee and allocate incoming orders, ensuring efficient preparation and service
  • Supervise the order fulfillment process, maintaining quality and timeliness
  • Resolve customer issues and complaints promptly to ensure satisfaction
  • Manage team schedules and address staffing challenges effectively
  • Demonstrate strong decision-making abilities in high-pressure situations and maintain smooth communication

Bartender/Mixologist

Sheraton Grand Metekhi Palace
06.2015 - 04.2016
  • Expertly prepared and served drinks, ensuring high standards of service
  • Coordinated with kitchen staff and handled orders in a fast-paced environment
  • Managed bar inventory and maintained cleanliness of bar areas
  • Provided exceptional guest service, including opening and closing duties

Education

GAU-Georgian American University
Georgia
09.2012 - 07.2016

Skills

Beverage preparation

Menu memorization

Preparing garnishes

Classic cocktails

Customer service

Team player attitude

Professional appearance

Performance improvement

Order management

Mixology

Bar service preparation

Problem-solving abilities

Time management

Cocktail service

Personal Information

Date of Birth: 08/30/94

Timeline

Bartender/Mixologist

Las adelitas
07.2023 - Current

Owner/Manager

Wingoo
05.2020 - 08.2023

Service Manager

Pinzeria By Bontempi
12.2017 - 03.2020

Bar manager

Respublika Grill Bar
04.2016 - 11.2017

Bartender/Mixologist

Sheraton Grand Metekhi Palace
06.2015 - 04.2016

GAU-Georgian American University
09.2012 - 07.2016
Gogi KhotcholavaBartender