Giannis Michail

• Managed software release cycles with careful planning, coordination, and communication across various departments.
• Allied with other engineering leaders to plan, manage and coordinate teams around reaching prescribed development milestones.
• Optimized application performance through rigorous profiling, benchmarking, and refactoring of critical code components.
• Increased overall team productivity through continuous process improvement initiatives and effective resource allocation.
• Leading engineers in remote and local setup

-Introduced, devised and implemented end-to-end Quality strategy that reshaped the team’s delivery ability by 80% and eliminated bottlenecks
-Formulated and executed strategies that completely turned over the overall results and profit of teams in 1 years time
-Participated and implemented completely new approach on Incident Reporting and Handling that led to ~70% efficiency in Incident Management
-Handled budget, resource distribution and hiring
-Identified and optimised communication channels and collaboration among engineering teams and dependencies
-Addressed technical hurdles proactively and led initiatives to enhance engineering workflows.
-Established performance, productivity, and customer satisfaction metrics.

Atolls is an award-winning e-commerce and affiliate marketing company with 1,000 employees and $140m revenue

Led and mentored three distributed QA teams specializing in Payments, Data BI, and Customer Portal domains within a dynamic multinational corporation.



People Management and Team Development:

-Spearheaded the restructuring and strategic expansion of each team, strategically aligning resources to meet evolving business objectives leading to 40% efficiency improvement


Process Optimization and Implementation:

-Introduced robust quality assurance processes and best practices tailored to each team's specific domain, ensuring alignment with industry standards and regulatory requirements.

Quality Assurance Oversight:

-Implemented rigorous quality assurance measures to ensure the delivery of high-quality software solutions across all projects.
-Established comprehensive testing frameworks and methodologies, driving a culture of continuous improvement and proactive quality assurance practices.

Collaboration and Stakeholder Management:

-Fostered strong relationships with cross-functional stakeholders such us Product, Project Managers, SDMs, to understand project requirements and align QA initiatives with overarching business goals.

• As a professor i have led the following courses in theory and technical laboratory:
  -Advanced Software Engineering Techniques (Java)
  -Computer Security
  -Wireless and Mobile Communications (IoT, Satellite communications,Wireless Protocols, Roaming)
  
  -Coached and funneled graduate students into the industry and organizations i had relations withAs a professor i have led the following courses in theory and technical laboratory: -Advanced Software Engineering Techniques (Java) -Computer Security -Wireless and Mobile Communications (IoT, Satellite communications,Wireless Protocols, Roaming) -Coached and funneled graduate students into the industry and organizations i had relations with