Yawogan Geoffroy Ayassou
Business Support Associate With French - Hybrid
Praha,10
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2025
2025
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Logistic Support
Faurecia
Mladá Boleslav, Mladá Boleslav District
01.2022 - Current
- Provided business support for supply and maintenance procedures, coordinating with various teams to streamline processes.
- Maintained an accurate accounting and reporting system to track inventory and manage records of lost or damaged materials.
- Assisted in creating and adjusting proposals and recommendations for internal process improvements, ensuring efficient resource allocation.
HR Generalist
FEPARC
1 2015 - 1 2021
- Managed end-to-end customer requests and inquiries, providing responsive assistance for insurance, pension, and other employee benefits.
- Developed and implemented a performance management program for 41 employees, collaborating with cross-functional teams to support employee development and retention.
- Oversaw customer care services, designing training programs that promoted continuous learning and improved service standards.
- Maintained an 85% candidate satisfaction rate, streamlining communication and improving the overall recruitment experience for both internal stakeholders and candidates.
- Led Special Projects Team to plan employee events, enhancing internal customer service and engagement.
Analyst, HR Shared Services
Port Autonome De Cotonou
Cotonou, Benin
1 2011 - 1 2015
- Responded to and resolved employee requests related to HR, scheduling, and compliance, enhancing customer service satisfaction.
- Collaborated with the payroll and IT departments to uphold data integrity, using Microsoft Excel to analyse data and generate reports.
- Maintained HR compliance documentation, contributing to efficient regulatory and data management processes.
- Coordinated and facilitated new hire orientations, training over 5 new employees per quarter.
- Resolved payroll discrepancies, achieving a 95% resolution rate within 3 business days.
- Assisted in tracking employee vacation, sick, and personal time for a workforce of 150 employees, contributing to seamless HR and payroll operations.
Student Payroll Assistant
Cargo Handling Company
Cotonou, Benin
1 2011 - 06.2015
- Coordinated onboarding and customer service support for new hires, facilitating orientation and training for 53 employees.
- Monitored and reconciled payroll discrepancies, working closely with internal teams to ensure accuracy.
- Supported HR in tracking employee leave, updating files, and conducting routine data analysis with Excel.
- Ensured regulatory compliance with HR policies, providing administrative support, and managing data with a 99% accuracy rate.
Education
Bsc. - International Cooperation for Agricultural and Rural Development
01.2021 - 01.2024
BA. - HR Management
Polytechnic University of Bénin
01.2008 - 01.2011
MSc. - International Development and Agricultural Economics
Czech University of Life Sciences Prague
01.2024 - 01.2026
Skills
Professional communication
HR Information Systems
Calendar Management
Microsoft Office
File Organization
Customer Service
Computer Skills
Office Administration
Presentation Development
Interests
- Board Games: Engage in strategic and collaborative board games, developing analytical and team-building skills.
- Hiking: Regularly hike to stay active and explore nature, enhancing resilience and endurance.
- Cooking: Experiment with international cuisines, developing creativity and attention to detail
- Association of Beninese in the Czech Republic: Actively participate in cultural and community-building events
Timeline
MSc. - International Development and Agricultural Economics
Czech University of Life Sciences Prague
01.2024 - 01.2026
Logistic Support
Faurecia
01.2022 - Current
Bsc. - International Cooperation for Agricultural and Rural Development
01.2021 - 01.2024
BA. - HR Management
Polytechnic University of Bénin
01.2008 - 01.2011
HR Generalist
FEPARC
1 2015 - 1 2021
Analyst, HR Shared Services
Port Autonome De Cotonou
1 2011 - 1 2015
Student Payroll Assistant
Cargo Handling Company
1 2011 - 06.2015
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