Galina Shibanova
Prague,
Summary
Country Controllership Analyst with more than 9 years of customer service experience. Strong communication, administration and problem solving skills.
Overview
5
5
years of professional experience
Work History
Country Controllership Analyst
Accenture Czech Republic
Remote
02.2020 - Current
- Reported to Country Controllership Team Lead, served Greece and Hungary market utilizing SAP, Servicenow and multiple reports though excel macro file (ex. offenders report, late submission for multiple countries)
- Controlled leaver process with HR department to ensure relevant expenses are submitted correctly
- Implemented internal controls to ensure compliance with financial policies and regulations
- Controlled preparation of accurate monthly, quarterly, and annual financial statements for clients
- Contributed towards the development of tools which minimized manual intervention thus improving efficiency levels
- Supported internal departments by resolving discrepancies in expense allocation
- Maintained compliance with company policies and tax regulations through diligent review of all submitted expenses
- Ensured timely reimbursements for employees by processing expense claims efficiently
- Spearheaded the implementation of a new corporate travel policy, leading to significant savings on business-related expenses
- Evaluated the effectiveness of fraud detection controls by performing targeted testing on high-risk transactions
- Strengthened client and employee relationships through regular communication and timely delivery of results
Sales & Marketing Coordinator
Marriott International
Prague
02.2019 - 01.2020
- Strengthened client relationships with regular follow-ups, ensuring timely renewals and upselling opportunities
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
- Managed online presence, including company website and social media accounts
- Collaborated closely with senior leadership on strategy development
- Boosted sales revenue by developing and implementing targeted marketing campaigns
- Entered data, generated reports, and produced tracking documents
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to
Education
MBA - Marketing Communications & Social Media, PR
University of Finance And Administration
Prague, Czech Republic06.2018
Skills
- Management Reporting
- Audit Coordination
- Microsoft Excel
- Issue Resolution
- Strategic Thinking
- Employee Relations
- Strong Communication Skills
- Servicenow
- Analytical Thinking Skills
- SAP
Languages
English
Proficient
C2
Russian
Proficient
C2
Czech
Elementary
A2
Timeline
Country Controllership Analyst
Accenture Czech Republic
02.2020 - Current
Sales & Marketing Coordinator
Marriott International
02.2019 - 01.2020
MBA - Marketing Communications & Social Media, PR
University of Finance And Administration