Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gabriela Berkiová

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Municipality Intern

Municipal Office Orlová
06.2022 - 07.2022
  • Performed routine data entry or document management.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Responded to requests for information from public, other municipalities or state and federal legislative offices.

Sales Assistant Intern

Mirnock S. R. O.
10.2023 - 11.2023
  • Assisted customers with prompt and polite support in-person and via telephone and email.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Analyzed problems and worked with teams to develop solutions.

Education

High School Diploma -

Grammar School And Business Academy, Orlová, P. O.
Orlová, Czech Republic
05.2023

Skills

  • Adaptable and Flexible
  • Complex Problem-Solving
  • Creative Thinking
  • Schedule Management
  • Computer Proficiency and Microsoft Office
  • Business Correspondence

Certification

ENTER certificate - Test of electronic communication abilities, including complex attachments following ČSN 01 6910.


IELTS Academic - Level C1 in English

Languages

Czech
Native language
English
Advanced
C1
Russian
Elementary
A2

Timeline

Sales Assistant Intern

Mirnock S. R. O.
10.2023 - 11.2023

Municipality Intern

Municipal Office Orlová
06.2022 - 07.2022

High School Diploma -

Grammar School And Business Academy, Orlová, P. O.

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Gabriela Berkiová