Dynamic Customer Service Specialist committed to delivering exceptional support and enhancing client satisfaction through effective problem-solving and conflict resolution. Strong communication skills and dedication to fostering teamwork enable seamless adaptation to evolving business needs. Proven expertise in managing front office operations ensures smooth daily workflows while prioritizing a positive customer experience. Recognized for reliability and a proactive attitude, thriving in collaborative environments and excelling at multitasking under pressure.
- Intermediate English certification (FCE)
- French language proficiency (DELF B1)
Retraining course for administrative workers - accreditation from the Czech Ministry of Education