SAP
Filip Vláčil
Service Operations Coordinator
Summary
Professional leader with management skills and passion for determining and solving problems. Detail focused with a knowledge of supply chain and analytics always trying to improve things.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Service Operations Coordinator
WESTERN DIGITAL CORPORATION
09.2011 - 01.2024
- Managing exchange and returns service operations for OEM (Meta, Google, Dell, IBM,...) and distributors in EMEA region
- Proposing enhancements to secure optimum efficiency and cost effectiveness
- Responsible for system change, data migration and service location change
- Performed statistical analyses to gather data for operational and forecast team needs
Supplier Direct Ship and Global Distribution Senior
Ford Motor Company
11.2016 - 06.2019
- Team lead of a group of 8 members that analyzes and solves problems in a supply chain
- Managing cooperation with Mazda, Nisan and Ford affiliates
- Creating daily reports for executive level management
- Responsible fro knowledge transfer in order to outsource workload
- Working with other teams to secure new model parts availability on time
Planning Coordinator
ÚDIF
07.2011 - 10.2019
- Organized educative events to popularize science focusing on time efficiency and customer service.
Education
Business and Management -
PRIVATE SECONDARY SCHOOL OF BUSINESS STUDIES
09.2007 - 06.2011
Skills
Supply Chain Management
Software
Salesforce
Microsoft Office
Timeline
Supplier Direct Ship and Global Distribution Senior
Ford Motor Company
11.2016 - 06.2019
Service Operations Coordinator
WESTERN DIGITAL CORPORATION
09.2011 - 01.2024
Planning Coordinator
ÚDIF
07.2011 - 10.2019
Business and Management -
PRIVATE SECONDARY SCHOOL OF BUSINESS STUDIES
09.2007 - 06.2011
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