Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Filip Vláčil

Service Operations Coordinator

Summary

Professional leader with management skills and passion for determining and solving problems. Detail focused with a knowledge of supply chain and analytics always trying to improve things.

Overview

13
13
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Service Operations Coordinator

WESTERN DIGITAL CORPORATION
09.2011 - 01.2024
  • Managing exchange and returns service operations for OEM (Meta, Google, Dell, IBM,...) and distributors in EMEA region
  • Proposing enhancements to secure optimum efficiency and cost effectiveness
  • Responsible for system change, data migration and service location change
  • Performed statistical analyses to gather data for operational and forecast team needs

Supplier Direct Ship and Global Distribution Senior

Ford Motor Company
11.2016 - 06.2019
  • Team lead of a group of 8 members that analyzes and solves problems in a supply chain
  • Managing cooperation with Mazda, Nisan and Ford affiliates
  • Creating daily reports for executive level management
  • Responsible fro knowledge transfer in order to outsource workload
  • Working with other teams to secure new model parts availability on time

Planning Coordinator

ÚDIF
07.2011 - 10.2019
  • Organized educative events to popularize science focusing on time efficiency and customer service.

Education

Business and Management -

PRIVATE SECONDARY SCHOOL OF BUSINESS STUDIES
09.2007 - 06.2011

Skills

    Supply Chain Management

Negotiating

International purchasing

Planning and Coordination

Customer service management

Order fulfillment

Shipping and receiving procedures

Team leadership and supervision

Supplier Auditing

CRM

Software

SAP

Salesforce

Microsoft Office

Timeline

Supplier Direct Ship and Global Distribution Senior

Ford Motor Company
11.2016 - 06.2019

Service Operations Coordinator

WESTERN DIGITAL CORPORATION
09.2011 - 01.2024

Planning Coordinator

ÚDIF
07.2011 - 10.2019

Business and Management -

PRIVATE SECONDARY SCHOOL OF BUSINESS STUDIES
09.2007 - 06.2011
Filip VláčilService Operations Coordinator