FATIMA SADYKOVA
Prague
Summary
Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.
Never afraid to try something new and ready to take advantage of it.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Waitress
Madinat Jumeirah Resort
Dubai
12.2016 - 01.2020
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Waitress and Cashier
Sheraton Grand Doha Resort & Convention Hotel
Doha
09.2015 - 07.2016
- The most famous luxury 5-star hotel in Doha, which hosts such international events as: OPEC meetings, Ministry of Foreign Affairs meetings, performances of world-famous celebrities
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Member Service Representative
Enactus Bishkek Academy of Finance and Economy
Bishkek
09.2012 - 07.2013
Created projects aiming to improve the quality of life of vulnerable people in Kyrgyzstan through the positive impact of business
Enactus World Cup 2012 USA
Education
Bachelor`s Degree of International - Business
Prague, Metropolitan University
10.2020 - 07.2023
Hotel Service And Tourism
College of Economics And Finance
Kyrgyz Republic 09.2010 - 07.2013
Skills
Cash Handling
Certification
Cross-training in Room Division – Front Office – Reception Dar Al Masyaf as a Butler, Madinat Jumeirah, Dubai, UAE
Hobbies
Investments
Learning languages
Reading
Cooking
K-Pop
Timeline
Bachelor`s Degree of International - Business
Prague, Metropolitan University
10.2020 - 07.2023
Cross-training in Room Division – Front Office – Reception Dar Al Masyaf as a Butler, Madinat Jumeirah, Dubai, UAE
02-2017
Waitress
Madinat Jumeirah Resort
12.2016 - 01.2020
Waitress and Cashier
Sheraton Grand Doha Resort & Convention Hotel
09.2015 - 07.2016
Member Service Representative
Enactus Bishkek Academy of Finance and Economy
09.2012 - 07.2013
Hotel Service And Tourism
College of Economics And Finance
09.2010 - 07.2013
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