Farhan Ayaz
Operations Engineer IPTV
Prague
Summary
A highly skilled and dedicated Telco Engineer with comprehensive expertise in designing, deploying, and maintaining Telecom/ IPTV systems.
Specialized in managing end-to-end IPTV solutions, including content encoding, streaming, middleware configuration, and video delivery networks.
Proficient in troubleshooting IPTV services and ensuring optimal service delivery through extensive knowledge of multicast, unicast, video compression technologies, and streaming protocols such as RTP, RTSP, HLS, and MPEG-DASH.
Adept at working in collaboration with cross-functional teams to ensure seamless operation of IPTV infrastructure, enhance user experience, and optimize system performance.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
Work History
IPTV Operations Engineer
Cetin Inc.
12.2020 - Current
- Configure and manage platforms, ensuring seamless integration between set-top boxes, servers, and video headends.
- Optimize video delivery by implementing efficient multicast/unicast networks, reducing latency and improving streaming quality.
- Deploy and configure video compression and encoding systems (H.264, H.265) to support a variety of devices and network conditions.
- Monitor IPTV services using advanced monitoring tools, ensuring minimal service interruptions and fast incident resolution.
- Conduct regular performance audits, diagnosing and troubleshooting issues related to streaming quality, buffering, and connectivity.
- Collaborate with network engineers to optimize CDN configurations, enhancing video delivery performance across multiple regions.
- Monitor system performance by using different monitoring and analytical tools to ensure optimal service performance.
- Perform routine maintenance and updates of of different servers configuration and other network components.
- Detect and resolve any operational issues proactively to prevent system downtime.
Identify and troubleshoot system failures, service degradation, or bugs. - Work closely with Business Units (BUs) to understand their business demands and complaints and having them delivered or solved by the vendor(s).
- Ensure smooth deployment of upgraded features, software releases, or hardware replacement.
- Work closely with Developer and Testing team to make sure new software releases are up to the set standards.
- Generate reports on system performance, incidents, and operational KPIs (key performance indicators).
- Develop strategies to improve incident response times and prevent recurring issues.
Senior VoIP Network Engineer
Verizon/ OKIN BPS
07.2013 - 11.2020
- Worked for Verizon Business, a US based company as a Senior VoIP Engineer where my main job focus was to perform the configuration of the SIP services of the new Enterprise customers, activate the service and if needed troubleshoot the services with them for the EMEA and APAC regions
- Monitor and maintain the operation of telecommunication system within the company infrastructure to insure agreed upon service levels are met on all customers
- Perform configuration of VoIP service on our SIP platform consisting of Cisco/ BroadSoft routers for European and APAC Enterprise customers
- Strong hands-on knowledge of TCP/IP, H.323, MGCP, SIP, UDP, OSPF, BGP and related protocols and VoIP codecs
- Participate in development of customer's technical requirements and specifications for complex VOIP network elements and systems
- Includes development technical and product descriptions and engineering standards as well as evaluation of vendors
- Address error escalations of VoIP network through the ticketing system
- Use debugging tools such as Wireshark to diagnose and resolve issues related to VoIP, PSTN and Data Network
- Provide Tier 3 level support concerning VoIP products for internal and external customers.
Senior SS7 Network Engineer
Verizon
01.2005 - 01.2013
- I was employed as a Senior Network Engineer for the Verizon Business
- My main focus was on the company's European TDM backbone network in UK, Ireland, Germany, France, Sweden etc
- I worked on TDM switches of Nortel DMS, Ericsson AXE and my job responsibilities included: Perform SS7 interconnect tests with other telecom operators upon the establishment of the new interconnect routes
- Configuring & maintaining international & local TDM gateways on regular basis to open/change routes for optimizing LCR
- Repair - Responsible for solving customer's ISDN/PRI network related outages
- Solving issues if the customer has issues in dialing some numbers, issue with their ISDN/PRI configuration CLI presentation etc
- Diagnose and rectify problems within the network and producing a complete fault/outage report
- Good experience with tracing the SS7 E1 trunks using the CCS7 Multi-Protocol Analyzer
- Provide required support for Out Of Business Hours work/repair cover based on weekly Rota.
Voice Network Specialist
Tiscali Group
01.2001 - 01.2005
- Worked as a TDM Voice Network Specialist on Voice project for Tiscali using Nortel Switch DMS100
- Prime job responsibilities consisted: Project planning, installation & Commissioning of the Nortel DMS100 telecom switch
- Extensive Technical report writing throughout the project
- Thorough knowledge of CCS7 signaling system and performed the interconnect tests from various POI of local operator, Czech Telecom and with other overseas telecom operators
- Configuring PRI circuits for direct access customers and dialers for Indirect Access customers
- Diagnose and rectify problems within the network and prepare complete fault report.
Mobile Switching O
Motorola
01.1999 - 01.2001
- Technology of Two way Dispatch Radio Trunking and GSM Mobile Telephone Compact System
- Installation and commissioning of complete Mobile Switching Office
- Installation and commissioning of Base Station sites
- Working ability with the equipment's like: Communication Analyzer, E1 Tester etc
- Coordinate relations between our contractors and customer engineer.
Education
Associate in Electronics Engineering Technology -
Cleveland Institute of Electronics
Cleveland, Ohio 01.1992 - 04.1996
Cisco Unified Communications Manager CUCM Administration Certification - undefined
Prague, Czech RepublicSession Initiation Protocol SIP SSCA Certification - undefined
Prague, Czech RepublicSkills
Strong knowledge of system administration and network management,
Citizenship
Czech Citizen
Languages
English
Czech
Timeline
IPTV Operations Engineer
Cetin Inc.
12.2020 - Current
Senior VoIP Network Engineer
Verizon/ OKIN BPS
07.2013 - 11.2020
Senior SS7 Network Engineer
Verizon
01.2005 - 01.2013
Voice Network Specialist
Tiscali Group
01.2001 - 01.2005
Mobile Switching O
Motorola
01.1999 - 01.2001
Associate in Electronics Engineering Technology -
Cleveland Institute of Electronics
01.1992 - 04.1996
Cisco Unified Communications Manager CUCM Administration Certification - undefined
Session Initiation Protocol SIP SSCA Certification - undefined
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