Fabienne Schmidt

• Developed and implemented optimal change strategies for EMEA Sales Teams, driving a mindset shift towards transformation and AI-enabled ways of working.
• Conducted stakeholder and persona analysis, delivered tailored communication, training, and support, and ensured alignment across impacted user groups.
• Defined training strategies, delivered workshops/webinars, monitored adoption, and collaborated with deployment and process teams to ensure sustainable change.

• Planned and facilitated training sessions, workshops, and Q&As in English, French, Spanish for internal sales teams and business partners, adapting content to audience needs.
• Collaborated with internal MOC Leads, SMEs, and regional teams to evolve training structure, materials, and maintain a dynamic knowledge library and catalogue.
• Oversaw user access, session invites, attendance tracking, and conducted regular satisfaction surveys and knowledge checks to ensure training effectiveness.

• Coordinated the entire international move process for customers moving oversees, including shipping, housing, immigration, and settling-in services.
• Acted as the main point of contact between relocating customers, internal teams (e.g., HR, Mobility), and external service providers to ensure a smooth and compliant transition.

• Took a career break to focus on personal health and well-being, ensuring a full recovery and long-term sustainability for future professional commitments.
• Used the time for self-development and reflection and dedicated time to volunteering activities.

• Delivered high-value RFPs ($40M–$200M), implemented an AI bid tool boosting KPIs by 30%, and co-designed a compliance database reducing financial risk by 95%.
• Recognized by Lenovo’s CEO for securing the company’s largest enterprise customer; independently pioneered the first AR/VR deal.
• Managed a team of project managers, led onboarding, and ensured efficient workload distribution across a large enterprise portfolio.

• Oversaw a $50M portfolio of EMEA-based corporate clients, coordinating global teams to deliver seamless roll-outs and product transitions.
• Delivered tailored solutions that improved customer satisfaction, drove revenue growth, and secured contract extensions across key industries.
• Managed contracts across 180+ countries with complex trade regulations and developed scorecard templates adopted enterprise-wide.

• Established HP’s internal indirect country business program in the Asia-Pacific region from the ground up.
• Designed, developed, and delivered procedures for operations and engagement processes between HP-qualified programs and this program.
• Attained 5 enterprise clients within the first year while forging strong partnerships with 20 distributors and resellers to support the business in indirect countries.