Erin Filan
Prague
Summary
Reliable employee with strong communication and interpersonal skills, looking for a position within a well-recognized international company. Highly-motivated, energetic, and dependable. Expertise in communication, creativity, using technology, and helping others.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Tour Guide (Seasonal)
Discover Walks
04.2024 - Current
- Provide excellent customer service during pre-tour interactions such as answering questions via phone
- Increase customer satisfaction through attentive listening and personalized tour adjustments based on group interests
- Build personal relationships with guests to promote positive experiences
Kindergarten Teacher
Meridian International School
08.2023 - Current
- Work within a school accredited domestically by the Ministry of Education in the Czech Republic, as well as a certified British School Overseas
- Develop strong relationships with families to address concerns or issues impacting student success
- Exercise good classroom management focused on positive behavior support by clearly articulating fair and consistent expectations along with appropriate natural consequences
Level 3 Early Childhood Educator
Wildflowers Child Care & Out of School Care
08.2019 - 07.2022
- Worked within a student-led, Reggio inspired curriculum
- Coordinated adaptations recommended by the occupational therapist and speech language pathologist to meet the needs of children with autism
- Lead outdoor education activities (hiking, mountain biking, gardening) for up to 30 children
Morning Supervisor
Super 8 By Wyndham Hotels
01.2013 - 01.2018
- Completed housekeeping duties to maintain a welcoming environment for customers
- Resolved guest complaints promptly, fostering an atmosphere of understanding and goodwill
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks
Education
Bachelor of Education -
University of Alberta
09.2012 - 05.2017
Skills
Native-English speaker
Certification
First Aid Training, 10/15/24
Timeline
Tour Guide (Seasonal)
Discover Walks
04.2024 - Current
Kindergarten Teacher
Meridian International School
08.2023 - Current
Level 3 Early Childhood Educator
Wildflowers Child Care & Out of School Care
08.2019 - 07.2022
Morning Supervisor
Super 8 By Wyndham Hotels
01.2013 - 01.2018
Bachelor of Education -
University of Alberta
09.2012 - 05.2017
First Aid Training, 10/15/24
Alberta Childcare Staff Certification, 06/01/19
120 Hour Advanced TEFL Course, 06/01/18
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